Salesforce Looking for VP – IT Applications (Finance and Customer Success) at Hyderabad, Telangana Full Time

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Job Category

Products and Technology

Job Details

VP – IT Applications – Finance and Customer Success

The VP – IT Applications, is a key leader in our Business Technology organization. The VP will lead a team to deliver enterprise systems empowering internal Business Groups and employees. The leader and the team will be responsible to deliver easy, scalable, compliant enterprise wide applications. The key focus would be leading a robust team in the Financial Transformation journey and also managing the Customer Success team.

This leader will work in a global ecosystem and partner with our internal business stakeholders to understand their business, strategy, long range plans, challenges and systems/functionality gaps to contribute towards a future state vision. This leader will lead teams that will build business cases to support modernization, evaluate/understand all aspects of organisational and program metrics, manage execution and partner with internal orgs to ensure alignment and a go forward strategy.

The role reports to the Senior Vice President, Business Technologies APAC

Leadership Qualities

Strategic Thinker: Ability to translate details into bigger picture implications driving the business forward, challenging the status quo. Understands industry, market and organizational dynamics with the intellectual horse-power to handle growing complexity and ambiguity. Aligns the right resources to the task at hand; foresees and plans around obstacles

Talent Management: Has a passion for building great teams – proven ability to develop others who have significantly contributed to company success with a history of making good hiring decisions and developing a strong bench of successors. Motivate and champions talent beyond own organization

Global leader: Thrives in a global ecosystem and creates a ‘One global team’ environment. Is an excellent influencer and collaborator who works towards the greater good of the company, over and above reporting lines. Understands the importance of building trust as a foundation of success amongst stakeholders

Innovate for Growth: Always thinking about how to make improvements; able to implement changes that map to business strategy. Stays abreast of cutting edge technology trends

Focus on Customer Success: Builds and maintains relationships with customers; shapes solutions that have significant positive impact on their business

Builds Trust and Credibility: Makes decisions based on organization’s values – actions are consistent with company’s core values. Ability to set clear vision – role models a growth mindset and shares mistakes widely for others to benefit and embraces a learning mentality

Lead & Adapt to Change: Thrives in a changing, dynamic environment and can drive operational efficiencies that map to changing needs. Relishes leading even when times are tough and models the attributes of a GREAT leader. Salesforce Great Leader characteristics include being Salesforce Smart, ability to Get it Done, Win as a Team, Motivate and Champion, and being a Courageous Communicator

As a courageous leader, one must be able to take an unpopular stand if necessary for the betterment of our business. Must encourage a transparent and healthy debate while seeking the best alternative. This leader is looked to for direction in a crisis, faces adversity head on, and is energized by tough challenges

Primary Responsibilities

Responsible for all stages of Application Development lifecycle for key business process groups such as Finance, Risk Management & Customer Success. This would include coordinating with other IT areas (i.e., IT Shared Services) outside of direct purview to get single IT view to the business

Organize and empower a leadership team of IT directors and managers to deliver on IT commitments

Partner with Business Unit executives to align business and IT strategies and roadmaps and to drive business partner success.

Partner outside the CIO organization across Salesforce to build synergies for delivering enterprise wide solutions.

Engage and use third-party applications and develop strategic partnerships to complement Salesforce technology, including leading Financial ERP systems and more

Responsible for maintaining culture, setting up recruiting strategies, implementing process to allow scale and, ultimately, creating the best IT organization in the market

Inspire, build, lead, retain, develop and grow a world-class, global technology team (technical, leadership, business, and functional skill sets)

Create an organization that delivers both compelling vision and deliverables that extend our market leadership

Required Skills/Experience

Experience in implementing global Financial Systems transformation programs encompassing Core Finance, Risk and Compliance (such as SOX) across Business Requirements, Engineering, Program management and change management

15+ years of experience managing a customer-focused IT team in a rapidly growing environment

10+ years managing, mentoring, motivating and growing a mature and goal-driven delivery team; must have strong history of developing people, both technically and professionally

6+ years experience leading a development team in an internal cloud-based IT organization, with strong preference for those who have managed in Agile/Scrum environments

Strong understanding of Enterprise’s needs around Data & Integration and it’s strategic importance for scale

Strong experience in implementing enterprise wide programs leveraging globally spread teams, managed directly or indirectly

Capable of managing ambiguity

Experience managing cloud application development and SOA architecture

Experience of systems integration post M&A would be highly desired

Capable of handling multiple applications/projects simultaneously

A passion for inspiring, mentoring, and developing people and delivering services that are scalable, high quality and consistently with reusability in mind

Ability to serve as a collaborative and effective partner with business unit executives; ability to influence decisions across functions

History of effective leadership focused on a collaborative, results-oriented culture

Clear communication skills with capability to facilitate deep technical conversations, leading a technical team within business, application, data, and technical architecture disciplines

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