Job Description:
In this role, you will be responsible for monitoring the performance and capacity of our network infrastructure, troubleshooting problems, and responding to network issues for 500+ locations and Data Centers. You may also be required to configure system hardware and manage system back-ups.
To ensure success as an NOC engineer, you should demonstrate advanced knowledge of network deployment and infrastructure, excellent troubleshooting skills, and the ability to work flexible hours. A skilled NOC Engineer will be able to diagnose and resolve network issues without causing extended downtime of the IT systems.
NOC Engineer Responsibilities:
Deploying and inspecting IT network systems.
Overseeing the safe installation of hardware and cabling systems.
Monitoring the performance of LAN and WAN networks
Performing regular checks on network hardware and software.
Responding to network alerts and hardware malfunctions.
Diagnosing and troubleshooting network errors.
Tracking and documenting network issues and compiling incident reports.
Responding to user requests and providing network training.
Managing system backups and network security protocols.
NOC Engineer Requirements:
Extensive experience working as an NOC engineer.
Experience deploying, managing, and troubleshooting network infrastructures.
Knowledge of network hardware systems.
Excellent troubleshooting skills.
Ability to work flexible hours.
Good written and verbal communication skills.
Ability to work well under pressure.
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