Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now!
What you’ll do:
As a Development Lead / Architect, you will be helping our customers on Development Support level and delivering world class continuous innovation in the area of Diagnostics Agent and Monitoring and Alerting Infrastructure. These are important to transfer data in the Application Operations area of SAP Solution Manager. You will be analysing complex software issues, ensuring excellent quality and maintaining high standards in message processing, customer notes, software corrections and software enhancements. In addition, you will contribute to continuous improvement of software quality; design and implement improvements of software architecture and applications. In your day-to-day, you will:
You will be working on development support and delivery of world class continuous innovations
Working on problems of complex scope with advanced technical knowledge, development processes and product standards. Work on overall incident backlogs for the owned topics and ensuring to keep this at an optimal level. Ensure high quality of corrections and notes for the owned topic areas and of stable assist packages with no regressions.
Support our customers during product deployment and critical operations via standard infrastructure, creating maintenance notes and documentation
Work closely with the team (product owner, designers, architects, and other developers) and customers to holistically understand business and user requirements, and deliver solutions with good quality following the agile methodology
Build advanced technical knowledge on owned topics and security areas. Share expertise within and across teams. Lead best practices and mentor team members for clean and effective code
Have a logical approach to problem-solving, respond to detailed queries
Build expertise in SAP Solution Manager and help our customers to seamlessly run their systems in the landscape and to manage applications by their own. Represent SAP Solution Manager in TechED, DKOM, SAPPHIRE providing presentations and workshops
What you bring:
10+ years of work experience with B.E/B.Tech/ME/M.Tech, MCA
Strong programming skills in Java. Experience in developing and supporting applications for the SAP NetWeaver Java application server or other Java EE servers
Experience in developing client-server applications and multithreaded applications
Knowledge of TLS (Transport Layer security). Experience in performance and security related topics and test-driven developments
High customer orientation with user support experience. Should be team oriented, motivated, and reliable
Exhibit learning agility by quickly upskilling on new tasks and concepts.
Strong collaboration and communication skills needed to ensure high customer satisfaction and work in cross-cultural teams and across geographies. Very good analytical and debugging skills with an ability to handle complexity
Meet your team:
CIS (Continuous Innovation Services), India
As the market leader of ERP software, SAP provides a complete portfolio of maintenance offerings and a comprehensive range of services that enable customers to continually improve core business processes while leveraging their existing solutions. The SAP Solution Manager is a service and support platform, which is designed to assist customers to implement and operate their IT solutions efficiently to increase the reliability and lower the cost of ownership.
Today, SAP Solution Manager is the premier platform for SAP’s on-premises customer installed base and partners, where we deliver continuous innovation. For our customers there is no doubt that it is the SAP solution management platform for SAP centric solutions, especially during the transition phase to digital business. It will be the base of our hybrid solutions according to our company strategy.
Continuous Innovation Services is responsible for the innovation and stabilization of the SAP Solution Manager. As a team we ensure that our large customer base receives continuous innovation and maintenance for SAP Solution Manager throughout their mature lifecycle. With that we safeguard the customer’s investments and strive to retain our customers for life. Delight customers. Always.
We build breakthroughs together
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 362473 | Work Area: Software-Design and Development | Expected Travel: 0 – 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
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