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SUMMARY
IT Technology Senior Consultant – Service Execution Owner for SAP Teamcenter solution by Siemens as part of SAP Enterprise Cloud Services Delivery – Technical Operations
For the Delivery Center in Bangalore, India, we are looking for an IT Technology Sr. Consultant with a strong technical background to act as a Service Execution Owner with focus on the SAP Teamcenter solution by Siemens and take care of the service management for the same with support of managed service providers.
The Role
As an IT Technology Senior Consultant, you will be responsible for:
Ensure smooth and uninterrupted service execution for Build, Event Management, Incident Management, Service Request Fulfillment and Problem Management related to SAP Teamcenter solution by Siemens delivered by our managed service providers
Track service delivery quality and take steps for continuous improvement by the partner
Track compliance of service delivery SLAs and KPIs and take steps for continuous improvement by the partner
Coordinate with internal SAP teams / roles as needed to ensure service delivery
Provide transparency about service delivery to management and work together to resolve impediments
Role Requirements
You will need to be
BE / B.Tech / MCA from a well reputed institute
SAP NetWeaver Certified Technology Consultant/ SAP HANA Certified is desired
ITIL Foundation certified is an added advantage
Project member in a large environment and able to work effectively in big and virtual teams
Customer centric
Continuous learner and faster adopter of new technology / process
Analytical and solution-oriented thinker
Expert grade communicator with good networking skills
Willing to work during APJ / EMEA working hours
We are looking for someone who has
8+ years of work experience / working knowledge in Basis / NetWeaver / Siemens Teamcenter
The primary skill / competence needed is service management, where the candidate should have prior experience of leading a team working in the cloud environment preferably working with managed service providers taking care of Build and Operations related tasks
Working knowledge in UNIX/Linux environment, HANA DB and Sybase ASE databases.
Working knowledge on Siemens Teamcenter / PLM is an added advantage
Basic Knowledge in Network and Storage
#Cloud Operations
#ITSM
#Service Execution Management
#Managed Service Model
#Siemens Teamcenter
#SAPECSCareers
#ITT3
We build breakthroughs together
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 343586 | Work Area: Information Technology | Expected Travel: 0 – 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.