Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now!
Summary-
We are looking for an experienced SAP Technology senior consultant with a passion to provide excellent customer support mainly for our APJ customers base and drive projects around technical services and SAP solutions operated by Enterprise Cloud Services.
What you’ll do-
As a Technology Senior Consultant, you will analyze customer’s business requirements or technical problem statements and act as a technical advisor and problem solver to clients and our internal stakeholders.
This includes different technical tasks (advisory and hands-on execution based on tickets) out of the following areas: technical configuration & integration of SAP software, release upgrades, application lifecycle management as well as operation and maintenance of technical SAP landscapes.
In addition, you might also work on changing our system setup guidelines, validating new applications, designing work instructions or drive automation initiatives. You will also focus on designing and conducting knowledge transfer to the global Operations community and create technical documentation, incl. technical operational concepts, process flows and guidelines.
What you bring-
Solid hands-on basis administration experience with SAP technologies like SAP NetWeaver, Web Dispatcher, Cloud Connector or Business Objects solutions
Good technical knowledge/experience in technical FIORI enablement, SSO, SSL and integration technologies
Good background in software architecture and cloud technology
Good knowledge of SAP Business Technology Platform
Experience with SAP HANA 2.0 is an advantage
Experience in ITIL and IT Service Management processes
Fluent in English (written & spoken)
You should have exceptionally good analytical and solution-oriented thinking as well as incredibly effective communication, presentation, and networking skills. Working effectively in international and virtual teams should be something you are used to doing.
Meet your team-
Within the Product Engineering board area, the mission of the Enterprise Cloud Services (ECS) Delivery organization is to run and operate SAP’s private cloud offering. Isolated private cloud landscapes are built for customers both in SAP owned datacenter as well as on IaaS infrastructure provided by hyperscalers like Microsoft Azure, Google Cloud Platform or Amazon Web Services (AWS). Services are delivered from all regions (EMEA/MEE/AMER/APJ) having a strong international focus and cultural diversity. As part of ECS Delivery, the area “Technology Services” supports the organization as an interface between our operational teams and supporting units like service engineering, customer engagement or productization – driving projects such as improving existing services, providing guidance on technical execution or support in critical situation as the last line of defense.
#ITT3 #SAPECSCareers
We build breakthroughs together
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 357015 | Work Area: Information Technology | Expected Travel: 0 – 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
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