Facilitate the implementation and support of SAP SCM
Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate, and document customer requirements
Facilitate workshops to collect business requirements.
Map client business requirements, processes, and objectives; develops necessary product modifications to satisfy clients’ needs.
Design, customize, configure and testing of MM.
Identify gaps, issues, and work around solutions.
Act as liaison with client for troubleshooting: investigate, analyze, and solve software problems.
Handle changes or emergency transports as needed for high priority issues.
Document functional designs, test cases and results.
Proactively identify and propose business process and/or system enhancements.
Provide consulting services on both new implementations and existing support projects.
Provide ad-hoc training and user support as required.
Work self-directed and independently; may act as subject matter mentor to more junior team members.
Performs other duties as assigned by Operations Supervisor.
Overall Requirements
3+ years of experience in SAP MM Module
B.E. / B.Tech / MCA Degree or related experience in a technical field required.
Excellent communication (verbal & written) and interpersonal skills
Self-starter & a willingness to learn/expand/upskill existing knowledge
Strong organizational skills with working in teams.
Good at Multi-tasking and coordination
Attention to detail.
QSR/Retail domain experience will be preferred.
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