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Software Developer

sarvhr solutions pvt ltd Looking for Technical Support Executive at Hyderabad, Telangana Full Time

Designation: Tech Support Specialist

Mode: Work from Office

Location: Hyderabad

Salary: 4LPA

Experience: 2 – 3years

Type: Full Time

Roles & Responsibilities:

· Take ownership of customer issues

· Understand query and provide resolution

· Escalate unresolved issues to relevant internal teams

· Collect prompt and accurate customer feedback

· Document knowledge as solution articles

· Master the use of a help desk software

· Handle and resolve general complaint

· Testing the application and solving

· Provide support during software product set up and train users on the application.

Skills Needed:

· Candidate must have an experience on HR tools

· Good at communication skills and verbal skills

· Must have an experience in Testing software’s.

Qualification:

· BTech, BCA, B Sc / B Com computers. Any person with QA knowledge will be preferred

Job Type: Full-time

Salary: Up to ₹350,000.00 per year

Benefits:

Shift:

Ability to commute/relocate:

  • Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)

Education:

Job Overview

  • Date Posted:
  • Job Title: sarvhr solutions pvt ltd Looking for Technical Support Executive at Hyderabad, Telangana
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