Main purpose of position
Currently we are looking for an IT Advisor in Delhi, India to be part of our global team working together towards our vision – Improving our future. The IT Advisor will be Scatec IT’s main responsible for supporting the IT operation in full region were allocated to ensure the users and assets have the tools they need to do the work deliver renewable energy to the local market. The IT Advisor is facilitating Scatec’s IT infrastructure and ensuring that it follows the global standards and best practices.
Main responsibilities
Create user accounts, assign licenses and permissions
Configure computers for new users
Give IT introduction to new users and IT training when necessary
Keep available stock of hardware and accessories
Troubleshoot and resolve hardware, connection, printer and software issues reported
Handle hardware failure and warranty claims
On-site and remote support
Main contact person for IT related issues in Asia
Negotiate and follow-up agreements with local vendors
Active participation in Scatec’s Global IT Operations Team
Evaluate obsolescence and need to dispose IT assets
Handle tickets in the Service Desk / ITSM tool for own region and globally
Qualifications and competencies
Bachelor’s degree in IT
IT Certifications withing Microsoft, Azure, Cisco etc will be beneficial
3-5 years of experience with IT end users support / technical support
Good knowledge of Windows, SharePoint, Microsoft 365, Microsoft Intune, Teams, iOS and Android
Personal characteristics
It is part of every employees’ terms of reference to contribute to Scatec’s vision: Improving our Future and adhere to our company values which are:
Predictable: demonstrate clear communication and listening skills, shares information in an open and honest way
Driving results: demonstrate determination, pro-activeness, can prioritise and work independently
Changemaker: demonstrate entrepreneurship, can challenge, fast learner, take initiates and adjust
Working together: demonstrate teamwork, shares responsibilities, can compromise, has a can-do attitude
We offer
Scatec is an exciting, innovative and ambitious company operating in a growing industry. We offer a challenging and interesting position where you will be part of a flexible, diverse and truly international working environment consisting of highly competent and committed colleagues with a positive drive to make a difference.
Scatec is an equal opportunity employer and values diversity. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence and business need.
Applications will be processed on a continuous basis.
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