Schima Sysnet and systems Private Limited Looking for Network Engineer at Chennai, Tamil Nadu Full Time

Job Description:

Manage, configure, monitor and trouble shoot of the Network and IT Security devices such as Firewall, Router, Wi-Fi controller & Wireless Access points and L1 & L2 Network switches

Trouble shoot knowledge of Network Equipment’s such as Routing / Switching / Firewalls.

Undertake and manage in depth troubleshooting activities and plan customer facing activities under guidance.

Investigate and help resolve issues on customer’s network using agreed troubleshooting methodologies.

Manage support cases to enable fast resolution that exceeds our customers’ expectations Ensuring accurate recording of all cases using the Company’s ticket management tool and closing within agreed timeframes.

All records relating to Service Requests, Incidents, Problems and Knowledge Management are completed accurately and within agreed timeframe.

Projects are delivered in line with project quality standards

Coordinating with ISPs and vendors of renewal of AMC and call logging for any complaints.

Ability to communicate effectively and build relationships to understand client requirements

Experience in resolving technical problems, with experience of using ticketing systems

Daily Reporting to L2 Engineer

Experience: 2 to 4 Years on respective Skill Levels.

Job Types: Full-time, Regular / Permanent

Salary: ₹30,000.00 – ₹35,000.00 per month

Schedule:

Ability to commute/relocate:

• Chennai – 600113, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Education:

Experience:

• total work: 3 years (Preferred)

Speak with the employer
+91 9884224304
Expected Start Date: 02/01/2023