Seamus Management Services LLP Looking for Asst Manager/Manager – IT Security and Operations at Topsia, Kolkata, West Bengal Full Time

Job Location : Kolkata

Position : Asst Manager/Manager – IT security & Operations

Experience : 10 to 15 Years

Salary : 7 lpa to 8 lpa

Qualifications : Graduate

Industry : Top Retail

Joining : As soon as possible

Skillset

Manage the day-to-day activities of IT infrastructure performance and associated threat and vulnerability management; conduct technical vulnerability assessments of IT systems/processes, ITGC Audit, identify vulnerabilities and risks, and to apply recommendations from experts to control any threats and to ensure solutions are implemented

Oversees and updates assigned support service requests, handling daily technical support activities on desktop support, data network and server management Works independently in troubleshooting and providing solutions to unresolved hardware and software problems through trouble-ticket system

Performs day-to-day maintenance and installation of server, network equipment, virtual machines, messaging, backups and storage

Monitor server event logs, performance logs, growth of data on the network, and checking the status of nightly server backups

Manage SLA (Service Level Agreements) BMC ITSM Remedy Ticketing Tools to all incident call management

Hands on experience in blocking unauthorized users and allowing authorized users to access specific resources by configuring Access Control Lists (ACL).

Responsible for incident investigation, evidence collection, diagnosis, recovery within defined SLA and closing incidents

Hand on Experience and depth Knowledge in Firewall concept, security policies, SSL/Site to site IPSEC VPN.

Manage SLA Ticketing Tools , Incident Management, Service Request etc

Manage AD, DNS ,DHCP Server, CCTV Monitoring, Attendance Server monitoring , Antivirus Monitoring & Cyber Security Monitoring

Taking care of backup, off-site tape storage, inventory-asset management

Perform operating system and endpoint security software updates, upgrades and patches.

Manage Office 365 Exchange Admin Online users, manage recipients – create, modify, delete, OneDrive,Teams, shared mailbox, recover deleted emails

Supporting users in the use of computer equipment by providing necessary training and advice

Manage outsourced vendors that provide information systems, infrastructure, and security functions, for compliance with contracted SLA ( Service-level agreements )

Provide Desktop, Application & Network support to end users within the company head office and remote office locations

Maintain IT documentation and/or create documentation to be added to our knowledge base

Manage all employee desktops (Windows) / laptops (both Windows and Mac)

Job Type: Full-time

Salary: ₹700,000.00 – ₹800,000.00 per year

Schedule:

Ability to commute/relocate:

• Topsia, Kolkata – 700046, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Current Salary
• Notice Period
• Age between 40 to 45 Years ?

Education:

Experience:

• maintenance and installation of server, network equipment: 10 years (Preferred)
• (Service Level Agreements) BMC ITSM Remedy Ticketing Tools: 10 years (Preferred)
• Manage SLA Ticketing Tools , Service Request: 10 years (Preferred)
• Manage Office 365 Exchange Admin Online users: 10 years (Preferred)
• Maintain IT documentation and/or create documentation: 10 years (Preferred)
• Asst Manager/Manager in IT Security & Operations: 10 years (Preferred)
• IT Security and Operations: 10 years (Preferred)
• IT infrastructure performance and associated threat: 10 years (Preferred)
• Manage outsourced vendors that provide information systems: 10 years (Preferred)

Language:

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+91 8336866740