Secureworks Looking for Principal Software Engineer – IT at Hyderabad, Telangana Full Time

Secureworks is hiring Principle Software Engineer for our Salesforce Sales Cloud, Service, FinancialForce PSA and CPQ development team. We are looking for a Software Engineer to join our Go to Market organization, as we work to expand our Salesforce Platform.

Responsibilities:
This individual will be required to participate in all phases of our Agile Scrum Software Development Life Cycle.

This will include, but is not limited to:
Functional requirement analysis

Solution Development

Salesforce Configuration and Development

Testing

Training

Deployment

Documentation

As a technical leader:
Team Mentorship

Peer Review

Training

Documentation

High Level Platform Troubleshooting

Multi-Audience Communication

Requirements:
We are looking for candidates who have a strong background and demonstrated success in:

Software Development

Force.com Platform

Sales Cloud, Salesforce CPQ, Financial Force PSA (preferred)

Flow, Visual Force and APEX Coding

Software engineering skills with Java SE & EE (Java, JSF, SQL) preferred

Working knowledge and experience with complex business systems integration as well as object-oriented design patterns and development

Lightning Component Configuration

Aurora Components

Salesforce Integrations Experience with web services (REST, JSON & XML, etc.)

Respond to customer requests that have been escalated from Tier 1 support

Work with closely with our customers and Tier 1 support team to provide technical answers, solve technical problems, and suggest appropriate workarounds related to supported applications

Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the Salesforce community

2+ years experience in Salesforce CRM technical support

Salesforce Trailhead Badges

Strong verbal and writing skills

Ability to see things from a customer’s perspective, be empathetic and provide great service

Ability to prioritize, multi-task, and perform effectively under pressure

Candidates should be an excellent team player and mentor, yet capable of working independently. They will be expected to work with minimal direction as well as work proactively and collaboratively as members of large global project.

Desirable Requirements

Salesforce Administrator Certification (ADM201)

Salesforce Advanced Admin & Salesforce Developer Certifications

Location – India:
Secureworks is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind Secureworks, a Dell Technologies company, is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Secureworks are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Secureworks will not tolerate discrimination or harassment based on any of these characteristics