Sensata Technologies Looking for IT System Analyst at Pune, Maharashtra Full Time

The Systems Administrator is responsible for the maintenance and deployment for the overall infrastructure support systems and services, coordinating environment changes as needed by multiple Business-Critical application systems implementation projects.

General Responsibilities

• Organize all activities related to system administration
• Organize term requirements of systems operations and administration are included in the overall information systems planning of the organization
• Key participant in the installation, maintenance, configuration and integrity of computer software
• Collaborate with implementing the operating system enhancements that will improve the reliability and performance of the system

Experience / Qualifications

• A university degree required (i.e. Bachelors degree) or equivalent relevant work experience.
• Business ethics – Ability to practice and behave consistently and effectively in areas of business practice and conflicts of interest
• Communication – Ability to communicate effectively by getting the right message across to the right people at the right time on a regular basis
• Customer Orientation – Ability to meet customers’ expectations by identifying and anticipating customers’ needs and integrating these into work; ability to develop new added value for customers and act with the customer in mind
• Result orientation – Ability to take steps personally to ensure that mutual goals and performance targets are met within the appropriate timeframe
• Teamwork – Ability to work with others and work synergistically with fellow team-members
• Planning and Organizing – Ability to plan, prioritize and organize work and schedules in all areas to meet requirements
• Problem solving – Ability to reach logical conclusions to situations by appropriately analyzing the situation. Balances the benefits, risks and consequences of actions
• Time Management – Ability to assessing your ability to manage your time, and the effectiveness of your team to reach department objectives
• Conflict management – Ability to recognize and work towards a mutually agreeable solution when confronted with conflict
• Resilience – Ability to work under pressure and prioritize

Analyze the current Sensata ITSM environment and propose automation whenever possible

Coordinate upgrades and changes to Service Now Instance

Troubleshoot system issues, investigate, and recommend permanent solutions and/or workarounds

Manage and maintain Service catalog – Create/modify Catalog items and workflows

Resolve incidents and fulfill service requests

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