servicenow Hiring For Technical Program Manager | Security Automation at India Full Time

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

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Job Description

About Digital Technology& The SSO

We’re not yesterday’s IT department, we’re Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth.

We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it.

Ultimately, we strive to make the world work better for our employees and customers when you work in ServiceNow Digital Technology, you work for them.The ServiceNow Security Organization deliversworld-class, innovative security solutions to reduce risk and protect the company and our customers.

We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider.We create an environment where our employees are proud to work and can make a positive impact

What you get to do in this role:

• Review security controls from several certifications and supporting audit evidence to gain a thorough understanding of the controls, testing approach, and evidence required

• Meet with control owners and certification owners to ensure your understanding of the controls is accurate

• Based on the above steps, write detailed and comprehensive user stories that developers will use to write code to automate audit testing

• Meet regularly with developers to review the user story requirements, data required, and to perform user acceptance testing (to ensure the code functions as intended)

• Run automated audit tests, review test results, meet with control owners to validate test results, and document identified audit findings

• Present our process and identified findings to customers and stakeholders

• Serve as scrum master for the team, including running daily 15 minute scrum meetings, creating slide decks for sprint retrospective meetings, and building processes to ensure the team aligns with the Agile software development methodology and best practices.

• Serve as project lead and provide oversight of contractors work

Qualifications

To be successful in this role you:

• Have 8+ years of experience performing IT/security audits

• Have a solid understanding of audit methodologies, including extensive experience writing test steps and creating evidence request lists to audit IT/security controls

• Are familiar with security and compliance requirements from several certifications/ frameworks, such as NIST 800-53 Moderate, FedRAMP, SOC 2 Type 2, ISO 27001, IRAP, MTCS, SOX

• Are very comfortable meeting with and presenting to stakeholders

• Have excellent written and verbal communication skills and are able to explain complex concepts to individuals less familiar with the topic in a logical, clear, and concise manner

• Have excellent organization skills and are able to manage working on different activities with ease

• Have a proven ability to lead audit projects

• Are detail oriented and have high standards for the quality of your work

• Enjoy working in a team environment to ensure successful project completion

Preferred Qualifications:

• Experience performing IT/security/compliance audits working at a large consulting firm

• CISSP or CISA certification

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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