SgurrEnergy Looking for Admin & Customer Services Executive at Pune, Maharashtra, India Full Time

Commercial Responsibilities:

• Collaborate with the Accounts department for payment follow –up with clients and maintaining data for the same.
• Maintain WIP sheet on Excel. Close out projects in accounts upon receipt of outstanding amount from customers.
• Inform and follow up with Project managers in case of Delays in payments from customers.
• Update man-hour rates in Zoho Projects wherever required and follow-up with coordinators to make sure Tasks are closed on time.
• Booking of Vendor bills in the accounting software. Working knowledge of ZOHO Books will be an added advantage.
• Online payments and banking entries in the accounting software.
• Coordinate with relevant departments to resolve any commercial issues and ensure smooth operations.

Administration:

• Perform general administrative tasks, including data entry, record maintenance, and filing.
• Generate reports, analyze data, and provide insights to support decision-making processes.
• Assist in organizing meetings, taking minutes of the meeting and managing calendars
• Making travel Bookings on behalf of the employees. Maintaining trip sheet and follow up with vendors for smooth booking of their bills and payments thereof.
• Coordinating with vendors for HR related functions including making visiting cards, sending of PPE Kit to site employees and other employee engagement activities.

Documentation and Process Improvement:

• Maintain accurate and up-to-date records and transactions.
• Develop and update standard operating procedures (SOPs) to ensure consistency and efficiency in the commercial activities.

Requirements

• Bachelors degree in B. Com or M. Com
• Excellent communication skills in English
• Proven experience in a customer service or similar role, with exposure to commercial and administration responsibilities.
• Excellent problem-solving skills, with the ability to handle challenging situations calmly and professionally.
• Detail-oriented with excellent organizational and multitasking abilities.
• Proficient in MS Office Suite (Word, Excel, PowerPoint) and data analysis tools.
• Ability to work independently and collaboratively in a fast-paced environment.
• This job description outlines the general nature and level of work performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required.