This role will provide an opportunity to work on the latest technology and innovations in Shell as part of the Technology and Digital SOM (TDSOM) in Digital IT Services and Operations (ITSO). This team specifically looks after analytical applications on Shell.ai Self-Service. The purpose of TDSOM is to operate the Projects & Technology Landscapes by delivering differentiating IT capabilities (products & services), thus supporting technology development, application and deployment as a major competitive advantage for Shell. The “Landscape” element emphasizes that infrastructure, applications and data management practices need to come together in an integrated fashion to effectively support Business workflows.
The IT Operations Engineer – Analytics is accountable for ensuring reliable and secure operations of the in-scope applications, that support one or more business processes and an ITSO interface to the IT Business Interface organization. They ensure IT applications and services remain available, are delivered in a secure manner and perform appropriate oversight on any changes to the landscapes. They also will work using DevOps to maintain and develop the existing infrastructure and applications.
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