SHIKSHA Looking for IT Help Desk Trainer at Muzaffarpur, Bihar Full Time

• Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance.
• Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps.
• Improves client references by writing and maintaining documentation.
• Participates in development of client training programs by identifying learning issues and recommending instructional language.
• Accommodates client disabilities by recommending devices and techniques.
• Avoids legal challenges by monitoring compliance with service agreements.
• Improves system performance by identifying problems and recommending changes.
• Updates job knowledge by participating in educational opportunities and maintaining personal networks.
• Accomplishes information systems and organization mission by completing related results as needed.

Job Type: Full-time

Pay: ₹8,000.00 – ₹15,000.00 per month

Benefits:

Schedule:

• Day shift
• Evening shift
• Morning shift

Ability to commute/relocate:

• Mushahari, Muzaffarpur – 842002, Bihar: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Preferred)