Job Purpose:
To provide first line reactive technical assist to SHL clients who are experiencing a technical problem with their SHL system or service, resolving issues on a first contact basis wherever possible
To provide first line reactive technical assist to candidates who are experiencing technical problems whilst attempting to complete a SHL Talent Measurement assessment, resolving issues on a first contact basis wherever possible
To deliver a high level of customer service at all times and presenting a consistent ‘face of SHL’ to candidates on a global basis
Key Accountabilities:
Experience:
About Us
We unlock the possibilities of businesses through the power of people, science and technology.
We started this industry of people insight more than 40 years ago and continue to lead the market with powerhouse product launches, ground-breaking science and business transformation.
When you inspire and transform people’s lives, you will experience the greatest business outcomes possible. SHL’s products insights, experiences, and services can help achieve growth at scale.
What SHL can offer you
An inclusive culture.
A fun and flexible workplace where you’ll be inspired to do your best work.
Employee benefits package that takes care of you and your family.
Support, coaching, and on-the-job development to achieve career success.
The ability to transform workplaces around the world for others.
SHL is an equal opportunity employer. We support and encourage applications from a diverse range of candidates. We can, and do make adjustments to make sure our recruitment process is as inclusive as possible.
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