Shoviv Software Pvt. Ltd. Looking for Technical Support at Dehra Dun, Uttarakhand Full Time

Shoviv Software – a global leader in exchange migration & database recovery, has a set of innovative & award-winning solutions to simplify the technology in different manners. We are hiring a talented Technical Sales Support Specialist professional to join our team. If you’re excited to be part of a winning team, Shoviv Software is a great place to grow your career.

Responsibilities for Technical Sales Support Specialist

• Provide customer service by staying on top of pending orders and customer requests.
• Able to take technical remote sessions.
• Help troubleshoot problems with customer orders and other software-related issues through Chat.
• Provide the sales team with data reports and sales guides
• Work with account managers to create and implement targeted sales strategies
• Identify where improvement is needed in sales practices and make suggestions for improvements

Experience Required: 6 Months (minimum)

Salary: No bar for deserving candidate

Industry: IT-Software, Software Services

Working Hours: Flexible

Qualifications for Technical Support Specialist

• High school diploma is required but an Associate or bachelor’s degree in Business, Marketing, or related field is preferred
• Proficient in computer software systems including MS Office and MS Excel
• Excellent motivational skills and works well with a team but also able to work alone
• Strong communication and interpersonal skills and dedication to customer satisfaction
• Excellent time management and organizational skills and the ability to multitask and prioritize

Job Type: Full-time

Salary: ₹10,000.00 – ₹22,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Paid sick time

Schedule:

Ability to commute/relocate:

• Dehra Dun – 248013, Uttarakhand: Reliably commute or planning to relocate before starting work (Required)

Education:

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)

Language: