ShubhchintaQ HR ServiceS Looking for Technical Support Executive (FRESHER)-Male at Lucknow, Uttar Pradesh Full Time

Only Male require

Qualification : Graduate in BCA, MCA or B.Tech-CS

Work Experience : FRESHER or 1 yr Experience of Customer Technical Support

Job Profile :

1. Identifying hardware and software solutions.

2. Troubleshooting technical issues.

3. Diagnosing and repairing faults.

4. Resolving network issues.

5. Installing and configuring hardware and software.

6. Speaking to customers to quickly get to the root of their problem.

7. Providing timely and accurate customer feedback.

8. Talking customers through a series of actions to resolve a problem.

9. Following up with clients to ensure the problem is resolved.

10. Replacing or repairing the necessary parts.

11. Supporting the roll-out of new applications.

12. Providing support in the form of procedural documentation.

13. Managing multiple cases at one time.

14. Testing and evaluating new technologies.

15. Conducting electrical safety checks on equipment.

Key Skills :

1. Degree in computer science or information technology.

2. Certification in Microsoft, Linux, or Cisco is advantageous.

3. Prior experience in tech support, desktop support, or a similar role.

4. Proficiency in Windows/Linux/Mac OS.

5. Experience with remote desktop applications and help desk software.

6. Attention to detail and good problem-solving skills.

7. Excellent interpersonal skills.

8. Good written and verbal communication.

Salary: ₹ 12,000 – ₹ 18,000/- (negotiable)

Job Location : Alambagh, Lucknow

Contact: – Ranjeet K. Rawat (+91) 9838088855, 9838088855

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹12,000.00 – ₹18,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Leave encashment
• Provident Fund

Shift:

Education:

Experience:

• Technical support: 1 year (Required)
• Desktop support: 1 year (Required)
• remote desktop applications: 1 year (Required)

Speak with the employer
+91 9838088855