Operation Executive (Male)
Department: – IT
Qualification : BCA, MCA or B.Tech-CS
Experience : Computer Science FRESHER OR 1 year Experience of Operation / MIS/ BAck Office / Customer Technical Support in Apps
Key Skills :
1. Good Knowledge of MS Excel (V/H-Lookup, Pivot Table, Duplicate, Shortcut Keys etc.), MS Power Point, MS Office.
2. Certification in Microsoft is advantageous.
3. Prior experience in tech support, desktop support, or a similar role.
4. Proficiency in Windows/Mac OS.
5. Experience with remote desktop applications and help desk software.
6. Attention to detail and good problem-solving skills.
7. Excellent interpersonal skills.
8. Good written and verbal communication.
Job Profile :
1. Identifying hardware and software solutions.
2. Troubleshooting technical issues.
3. Diagnosing and repairing faults.
4. Resolving network issues.
5. Installing and configuring hardware and software.
6. Speaking to customers to quickly get to the root of their problem.
7. Providing timely and accurate customer feedback.
8. Talking customers through a series of actions to resolve a problem.
9. Following up with clients to ensure the problem is resolved.
10. Replacing or repairing the necessary parts.
11. Supporting the roll-out of new applications.
12. Providing support in the form of procedural documentation.
13. Managing multiple cases at one time.
14. Testing and evaluating new technologies.
15. Conducting electrical safety checks on equipment.
Job Location : Alambagh, Lucknow
Salary: ₹ 12,000 – ₹ 18,000 (negotiable)
Contact: – Ranjeet K. Rawat (+91) 9838088855, 9838088855
Job Types: Full-time, Regular / Permanent
Salary: ₹12,000.00 – ₹18,000.00 per month
Benefits:
Schedule:
Supplemental pay types:
Experience:
Speak with the employer
+91 9838088855
Application Deadline: 29/11/2022