Skills:
Hands-on experience on Network Technologies – Routing, Switching, VPN, Firewall, Load Balancers, Wireless Network
Hands-on experience on Cisco Routing-Switching, Aruba, Riverbed, Palo alto.
Knowledge of VPN, MPLS, ILL, L2/L3 Circuits.
Sound Understanding of TCP/IP Suite, BGP, VPN, VLAN, Trucking, Etherchannels ,Dot1x,Wireless.
Working knowledge on ITSM tools like Service Now.
Working Knowledge on General applications like MS Word, Excel, Power Point, Visio Etc.
Good Communication & Interpersonal skills
Roles and Responsibility
Troubleshoot Network Incidents.
Handle Service Requests/Change Request.
Help L1 Team & Handle escalated cases from L1 Team.
Configure, tests, and maintains LAN/WAN equipment and related services.
Performing network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
Work on wireless related issues and identify area of improvement;
Coordinate with ISP’s in case of connectivity issues.
Follow escalation matrix & Send communications to stakeholders.
Prepare Documentations, Network Diagram, Inventory Updation.
Report Generation for CPU Usage, Memory Usage, Bandwidth Usage of Network device.
Prepare MIS data for assigned, resolved, pending, transferred tickets.
Prepare PIR/RCA Documents and submit for review.
Coordinate with other teams for various support/issues.
Work on assigned task and update stakeholders.
Maintain IP Schema, Diagrams, Inventory, CMDB.
Job Type: FTEregularSalaried
Job Location: Vadodara
Designation: L2 Network Engineer
Positions: 1
Required joining date: As soon as possible
Compensation: Best in the Industry
Work Experience: 4+ years.
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