Sicame GBS Looking for Information Technology Manager at Chennai, Tamil Nadu, India Full Time

Company Description

Sicame Group, headquartered in France, operates across 26 countries and distributes products to over 157 countries globally. As a leading independent entity in the electrical accessories sector, its subsidiaries are known for innovation, product quality, and comprehensive customer service.

Establishing the Global Business Support Centre (SICAME GBS) in Ascendas International Tech Park, Chennai, the group aims to build a skilled team to collaborate with its global subsidiaries, supporting business management

and growth.

Role Description

• Act as the primary liaison for business systems, applications, and integrations.
• Manage relationships with IT suppliers, ensuring alignment with business needs throughout contracts.

Qualifications

• Bachelor’s Degree in Computer Science/Engineering with a minimum of 10 years’ IT experience, preferably in the Manufacturing sector for multinational companies.
• Proven track record in implementing IT Projects within multicultural and global environments.
• Proficiency in executing complex business and technology transformations in onsite/offshore models.
• Experience with Office 365 products (Exchange, SharePoint, OneDrive, Teams, Power Automate, Power Apps, Power BI).
• Exceptional interpersonal skills to collaborate with diverse stakeholders at all organizational levels.
• Strong leadership, problem-solving, analytical, and decision-making skills.
• Excellent written and verbal communication in English; French proficiency is an advantage.

Key Responsibilities

• Bridge the gap between business units and IT during process modifications or new technology implementations.
• Coordinate with external vendors for timely issue resolution and service delivery.
• Supervise a team of business systems analysts and developers, offering guidance as necessary.
• Ensure efficient service delivery to clients by coordinating cross-functional team efforts.
• Monitor performance, identify improvement areas, and implement necessary changes.
• Continuously refine processes for effective service delivery.
• Stay updated on industry trends and best practices related to business systems.

What We Offer

• Competitive rewards package.
• Opportunity in a modern, rapidly expanding international company.

Job Location

• Based in Chennai, India, with potential international travel based on project requirements.