LET’S TALK ABOUT YOU
Your profile
Bachelor’s / Master’s degree in Computer Science or equal.
o Strong understanding of network routing and switching protocolsrequired.
o Demonstrated experience with WAN and backbone network protocols(BGP, OSPF, MPLS, etc.) required.
o Experience with cloud (AWS, Azure, GC) network and/or security required.
o Experience with next generation firewall technology (Palo Alto,Check Point, Fortinet, etc.) desirable.
o Excellent analytical, interpersonal, and communication skills withthe ability to communicate complex technical issues in an easy-to-understandmanner.
o Demonstrated experience with Zscaler (ZPA and ZIA) desirable.
o Organized, ability to work independent and within a team toachieve given objectives.
Your responsibilities
Be a part of service improvement initiatives and contribute through implementation of new ideas.
Provide L3 level guidance to support teams for complex network issues.
Provide world-class customer experience with every interaction.
Engage and empathize with customers to support and resolve technical issues through completion.
Develop, foster, and maintain highly effective customer interaction.
Ensure accurate and timely resolution of all assigned issues.
Share your knowledge with teammates and guide them in the resolution of complex technical problems.
Collaborate with team members to enhance the customer experience.
LET’S TALK ABOUT US
“Let’s maketomorrow different today” is our genuine commitment at SiemensEnergy to all customers and employees on the way to a sustainablefuture.
In our BusinessFunctions we enable our organization to reach their targets byproviding best-in class services and solutions in the areas of IT, HR, Finance,Real Estate, Strategy & Technology and more.
MORE INSIGHTS
Be Energized. Be you.
Lucky for us, we are notall the same. Through diversity we generate power. We run on inclusion andcompassion. Our combined creative energy is fueled by at least 130nationalities. Siemens Energy celebrates character – no matter what ethnicbackground, gender, age, religion, identity, or disability. We energizesociety. All of society.
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