Location: Chennai, IN
Company: Sify Technologies Limited
About Us
A Fortune 500 India company, Sify Technologies is India’s most comprehensive ICT service & solution provider. With Cloud at the core of our solutions portfolio, Sify is focussed on the changing ICT requirements of the emerging Digital economy and the resultant demands from large, mid and small-sized businesses.
Sify’s infrastructure comprising the largest MPLS network, 10 top-of-the-line Concurrently Manageable DCs, partnership with global technology majors, vast expertise in business transformation solutions modelled on the cloud make it the first choice of start-ups, incoming Enterprises and even large Enterprises on the verge of a revamp.
More than 10000 businesses across multiple verticals have taken advantage of our unassailable trinity of Data Centers, Networks and Security services and conduct their business seamlessly from more than 1600 cities in India. Internationally, Sify has presence across North America, the United Kingdom and Singapore.
Sify, www.sify.com, Sify Technologies and www.sifytechnologies.com are registered trademarks of Sify Technologies Limited.
Job Details
No. of Openings: 1
Location:
Experience:
Job Description
Responsibilities
Serves as escalation point for customer issues and concerns
Expedite the resolution of customer problems and complaints to maximize satisfaction
Skills
Client Management
Analytical Thinking
Information Gathering
Project Management Knowledge
Firewalls
Have an in-depth understanding on the Protocols and packet flow.
Installation
Switches
Troubleshooting
Competencies
INDIVIDUAL ACCOUNTABILITY
Achievement Orientation
QUALITY FOCUS/PROCESS ORIENTATION
CUSTOMER FOCUS
PLANNING AND IMPLEMENTATION
Building Relationships/Interpersonal Skills
Team Work
Dependability/Attendance
PROBLEM SOLVING
COMMUNICATION
Qualifications
Bachelor�s Degree in Engineering or other equivalent standard certification
Additional Information
Contact Email:
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