Roles: Manager IT,
Locations: Bangalore and Pune
Position: Full time
Job Duties
Manage and lead Ventana’s IT team and be responsible for the overall IT function including building and staffing the desired support teams in the US and India
Own Ventana’s datacenter consisting of a Linux server farm; upgrade, install licenses and maintain the machines as needed closely working with the engineering teams.
Install, configure, and maintain Windows based laptops for all employees and troubleshoot issues as they arise.
Manage central helpdesk system used by all employees within the company.
Manage conference room AV equipment and troubleshoot and resolve issues as needed.
Work across geographies interfacing with the engineering, product, and business teams.
Manage our global email, DNS servers, web server, meetings systems, AWS instances and other cloud providers working closely with the engineering teams.
Skills and Qualifications Required
Bachelor’s or Master’s degree in electrical/electronics engineering or computer engineering or related engineering fields
12+ years of IT experience in a managerial or individual contributor role; professional IT certification would be an added plus.
Experience with setting up datacenters with servers, installation of software, licenses, upgrades working in a Linux environment.
Experience installing and managing Windows based laptops.
Experience with network installation including Palo Alto firewall/PAN configuration and maintenance.
Experience with GlobalProtect or alternate VPN technologies.
Experience with gitlab configuration and set-up will be an added plus.
Experience in working with domain name providers like GoDaddy or Cloudflare, setting up and managing global domain names.
Experience with AWS node administration.
Excellent problem-solving and debugging skills and good English communications skills, both verbal and writing
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