SignDesk Looking for IT Admin at Bengaluru, Karnataka, India Full Time

As an IT Admin, you will play a crucial role in ensuring the smooth operation of our organization’s IT systems. Your expertise will directly contribute to maintaining a productive and efficient work environment for our teams.

Responsibilities

• Hands-on experience in configuring and troubleshooting FortiGate, Cisco firewalls and Switches.
• Configuring and troubleshooting VPN-related issues
• Proactively manage and maintain network and firewall systems.
• IT Asset Management and Tracking.
• Develop and implement project plans, risk assessments and contingency plans.
• Design and implement monitoring, configuration management, and reporting functions that will make a hands-off environment.
• Define and document best practices and support procedures.
• Provide after-hours support for Infrastructure emergencies as well as occasional weekend maintenance.
• IT Asset Management and tracking documentation Assist with hardware, firewall, telecom and software vendor evaluation, recommendation and negotiations.
• Facilitate new employee workstation setup.
• Facilitate IT support for any internal and Remote work employees.
• Perform hands-on fixes at the desktop level, including installing and upgrading software and configuring systems and applications.
• Documenting and Tracking of IT-related processes and workflows.
• Creates and maintains historical records by documenting hardware and software changes and revisions.
• Identify and learn appropriate software and hardware used and supported by the organization.
• Ensure security and privacy of computer systems.
• Quickly arrange for hardware change in case of failure occurred in the System.
• Creating, changing and deleting user accounts according to the request raised.
• Coordinating with vendors to facilitate IT Asset purchases.
• Maintaining internal infrastructure requirements include laptops, desktop computers, routers, switches printers etc.
• Ensuring that laptop/desktop complies with established policies, standards, and configuration guidelines.
• Creation & deletion of Email IDs and resetting passwords on a request raised. (Google Workspace).
• Configuring and maintaining CCTV Surveillance.
• Maintaining Data Backup and Data Security.
• Configuring Access Points and monitoring/ blocking unauthorized internet access.
• Coordinating with the Finance team on payments and POs.

Requirements

• Knowledge of Office 365
• Experience working in a Linux-based environment.
• Strong understanding of Linux, Windows & MacOS operating systems.
• Troubleshooting OS issues.
• Knowledge of EPS (Endpoint security) and Biometric Access control
• Bachelor’s degree in computer science or information technology.
• Ability to work independently and collaboratively.
• Microsoft Certified Systems Administrator (MCSA) certification is a plus.
• Proven work experience as a desktop support engineer or support technician.
• Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
• Knowledge of popular operating systems, software applications, and remote connection systems.
• Staying up to date with the latest developments and changes in the IT sector
• Ability to solve complex hardware and software issues.
• Ability to travel and work after hours when necessary.
• Excellent interpersonal skills.
• Good written and verbal communication skills.

This job was posted by Anandhu Krishna from SignDesk.