Silver Tree Services Looking for Director of IT at Hyderabad, Telangana Full Time

TITLE: Director of Technical Architecture & Engineering Services

LOCATION: India – Hydrabad area preferred

PAY: Market

ENGAGEMENT TYPE: Direct Hire

WHAT YOU’LL BE DOING

• Conduct strategic and tactical level planning in partnership with the CTO and peers to develop technical roadmap, and ensure delivery of efficient, supportable technology solutions that meet business needs
• Accountable for a high-performing computing infrastructure including, but not limited to, planning and management of computer operations and production support, systems and database administration, release management, business continuity, network operations, telecom, cloud services, help desk, and field support
• Develop and lead a high-performing infrastructure engineering and operations team to ensure the reliable delivery of IT services and operations
• Lead the continued incorporation of automation & AI based services into standards and guidelines for technology operations, and oversee their approval, dissemination, and maintenance
• Develop business metrics to measure the efficiency and effectiveness of technology operations and increase the maturity of the program over time
• Manage the evaluation and adoption of emerging technologies including cloud, software defined networking, high-performance computing, and the latest collaboration technologies
• Drive a collaborative culture that values technical depth, accountability, and customer service
• Support client opportunities and associated solution development from a technology engineering perspective
• Oversee the direction of Technology Engineering investments in collaboration with team members, the CTO, senior management, and partners
• Drive the delivery of technology infrastructure projects in support of service management improvements, ensuring that quality, productivity, and ROI goals are achieved
• Implement and maintain controls and monitoring procedures to ensure the availability of critical systems and minimal service interruptions
• All other duties as assigned

ROLE IN A NUTSHELL: The Director of IT Engineering Services is responsible for efficient, continuous delivery of core infrastructure platforms & services and collaborating with the CTO on the vision, strategy, and roadmap to maintain them. The Engineering Director works closely with the CTO and peer IT leaders, including information security, retail systems and application development, to design and execute the company’s technology roadmap.

WHO WE’RE LOOKING FOR:

• A minimum of 10 years of information technology/information security/cybersecurity and business leadership experience, with an emphasis on infrastructure services required
• This position manages the Engineering and Escalated Support service for the Systems Administration, and Network teams.
• Some travel required
• Understanding of cloud, SaaS, and IoT architectures, and their implications on information technology strategy
• Ability to communicate technical concepts to both technical and non-technical audiences (in business terms)
• A natural influencer and coalition builder; passionate about building high-performing teams
• Ability to inspire and motivate cross-functional, interdisciplinary teams to achieve tactical and strategic goals; an innovative leader, problem solver, and consultant
• Excellent written and verbal communication, interpersonal and collaborative skills
• Experienced with contract and vendor negotiations
• Ability to effectively prioritize and execute tasks in high-pressure situations
• Substantial experience leading, directing and controlling complex, highly technical projects, operations, and organizations
• Experience migrating IT infrastructure into a cloud environment
• Knowledge of business concepts, and an understanding of the links between significant business processes, products, systems, and networks
• Demonstrated understanding of current and emerging technologies and the ability to apply those technologies to business needs
• Able to attract, develop and retain talent and build high-performing infrastructure and operations teams
• A critical thinker: analytical, and focused on continuous improvement
• Sets and communicates priorities effectively; able to manage multiple tasks and priorities
• Exceptional ability to lead change using positive and collaborative methods; removes barriers, acts with a sense of urgency, and leads by example

Job Type: Full-time

Benefits:

• Paid time off
• Work from home

Supplemental pay types:

• Performance bonus
• Yearly bonus

Experience:

• Technology: 9 years (Preferred)