Simplify 360 Looking for IT Executive at Bengaluru, Karnataka Full Time

ABOUT US

Formed with the vision of helping brands in digital customer experiences, we believe that machine learning and AI will fundamentally transform omni-channel digital engagement. We are visionaries, data scientists, and coders. We are also customers who feel the pain of brands with disjointed customer experiences, with myriad product ecosystems to deal with the end clients effectively. We are the leading true omni-channel Digital Customer Experience Platform with a #beyondORM #beyondListening #takecontrol. We have been helping brands and enterprises to enhance their digital customer experience and gain insights through data & analytics. With our AI-driven conversation cloud and digital media command center, and real-time dashboards, we empower our clients #beyondsocial. We are headquartered in the US, have a physical presence in India and the US, and function through partners in the APAC region. Our product is sold in over 100 countries directly or through partners.

Position: IT Executive

Experience: 2-4 Yr.

Location: Bangalore

Job description

This includes maintaining and controlling computer networks and any computer environments that are related to configurations, hardware programs software, and structures software. Role also includes troubleshooting, diagnosing, and resolving problems.

• Responsible for the installation, maintenance, and repair of computer systems, printers, and other devices.
• Maintain and control computer networks and related computing environments together with structures software, programs software, hardware, and configurations.
• Troubleshoot, diagnose, and resolve software, hardware, and other network and system problems.
• Layout the design and implementation of new solutions and improve the resilience of the modern surroundings.
• Disaster recovery operations and record backups when required.
• Email configurations, data management, and updating anti-virus programs.
• Cyber security, and protection of systems and data against hacking.
• Monitor overall network performance to decide if changes want to be made.
• Carry out the configuration of routing and switching equipment.
• Coordinating and implementing network software and hardware upgrades
• Administering LAN/WAN security, antivirus and spam control measures
• Providing technical oversight of a multi-site enterprise level WAN, including planning, expansion/implementation, maintenance, and troubleshooting.

Desired Candidate Profile

• BCA/B Tech or Diploma in Hardware & Networking with 3-5 years’ experience in similar role.
• Solid technical skills and experience with software and hardware involved in operations of local area networks, (LANs) and wide area networks (WANs) and a variety of network protocols.
• Strong troubleshooting diagnostic and analytical skills along with good communication skills.
• Often requires individuals to be on call 24/7 in case of emergencies or network failures.
• Strong attention to detail and customer-service orientation, as well as the ability to work in a team

Job Types: Full-time, Regular / Permanent

Salary: ₹166,063.00 – ₹400,000.00 per year

Schedule:

Ability to commute/relocate:

• Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• total work: 1 year (Preferred)