Roles and Responsibilities
Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, VPN.
Install and upgrade computer components and software and integrate automation processes
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues
Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
Responsible for capacity, storage planning, and database performance
Requirements
Associate or Bachelor’s degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
2-5 years of network administration, or system administration experience
System administration and IT certifications in Linux, Microsoft, or other network-related fields are a plus
Strong knowledge of systems and networking software, hardware, and networking protocols
A proven track record of developing and implementing IT strategies and plans
Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
We are taking over the world of Engineering, and to do so, we are looking for great candidates who are willing to push the boundaries and help us solve problems at scale with solutions that have lasting impact.
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