SKYLARK HR SOLUTIONS Looking for IT Service Desk Engineer at Bengaluru, Karnataka Full Time

MOST REPUTED COMPANY IS HIRING!!!!

POSITION: SERVICE DESK

EXPERIENCE:2 +

INTERVIEW LOCATION: HYDERABAD

SALARY UPTO: 6 LPA

JOB DESCRIPTION:

Service Desk

• Excellent communication skills – CEFR :: B2, C1, C2. Please add the communication level as per the CEFR framework while profiles are shared
• Work experience on Service Desk with good knowledge on VPN, O365, remote support, active directory, troubleshooting – printer issues, Bit locker, MS teams
• Experience on Service now or Remedy or Control M or similar ticketing tool with knowledge of ticket priority, severity
• Knowledge on Service requests and incidents and should be able to communicate difference between Service Requests and Incident
• Knowledge of Incident Management lifecycle
• Aware of current role SLA and Metrics handled
• 2 Plus years of experience in Microsoft Exchange or share point
• Talents should be based out of Bangalore or Pune
• Work from Office is mandatory, No option of hybrid and WFH
• 24*7 Shifts is mandatory

INTERESTED CANDIDATES DO SHARE YOUR UPDATED RESUME TO [email protected]

Regards,
HR KIRUTHIGHA
8682985470 (CALL/WHATSAPP)

Job Type: Full-time

Salary: Up to ₹600,000.00 per year

Day range:

Shift:

Ability to commute/relocate:

• Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• CAN YOU JOIN IMMEDIATELY ONCE YOU GOT SHORTLISTED?
• Do you have experience in Service Desk with good knowledge of VPN, O365, remote support, active directory, troubleshooting – printer issues, Bit locker, MS teams?
• DOES YOUR CURRENT CTC IS BELOW 6 LPA?
• DO YOU HAVE 2+ YRS OF EXPERIENCE IN SERVICE DESK?
• can you able to attend the walk-in interview in PUNE?
• DO YOU HAVE ANY EXPERIENCE WITH MICROSOFT EXCHANGE?
• DO YOU HAVE ANY EXPERIENCE WITH SHAREPOINT?
• DO YOU HAVE ANY EXPERIENCE IN THE INTERNATIONAL VOICE PROCESS?
• WHAT IS YOUR CURRENT CTC?
• WHAT IS YOUR EXPECTED CTC?
• YOUR NOTICE PERIOD?

Speak with the employer
+91 8682985470