Full Job Description
Job Responsibilities:–
Establish the networking environment by designing system configuration, directing system installation and defining, documenting and enforcing CoWrks standards
Provides direct support to technical and non-technical entities in order to define requirements and deliver solutions to meet customer needs including site-to-site VPNs, remote access VPNs, and leased lines
Knowledge of network routing protocols like BGP, OSPF and switching protocols including STP, VPC, and GLBP. Knowledge of access control protocols such as RSA / ISE / TACACS
Administrating and Managing of Network devices – Aruba/Cisco Switches, Aruba Wireless Infrastructure and Fortinet/Sophos Firewall which includes patch management and IOS upgrades
Implementing of Network Infrastructure for CoWrks PAN India to cater internet services and intra centre connectivity to access centralized resources (e,g DNS, Print & Voice servers).
Design and implement new solutions and improve resilience of the current environment
Maximise network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network engineers on network optimisation
Secure network systems by establishing and enforcing policies, and defining and monitoring access
Support and administer firewall environments in line with IT security policy
Report network operational status by gathering and prioritising information and managing projects
Upgrade network equipment’s to the latest stable firmware releases
Provide remote support to on-site engineers and end users/customers during installation
Provide remote troubleshooting and fault finding if issues occur upon initial installation
Undertake capacity management and audit of IP addressing and hosted devices within CoWrks centres
Liaise with project management teams, third-line engineers and service desk engineers on a regular basis
Speak to customers via email and phone for initial requirement capture. Ensuring for resolution of issues within defined SLA
Maintaining and reviewing Network Infrastructure inventory – Network Device & Internet link details, ISP dockets and Network diagrams
24×7 availability in case of network outages or critical issues
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