Experience in Configure and install various network devices and services (routers, switches, firewalls, VPN, servers)
Perform network maintenance and system upgrades
Must be good in Linux platform and basic hardware.
Provide Level-1/2 support and troubleshooting to resolve issues.
Work on ticket portal for ongoing customer queries.
Ability to work effectively in a team environment pleasant, professional, and courteous personality skills
Good verbal and written communication skills providing call support to Internal and External End Users.
Handle customer calls/emails regarding technical issues for end users.
Strong communication skills
Attention to detail.
Linux, drafting for email and tickets, basic understanding of vmware is important.
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