For 20 years, we have been working with organizations large and small to help solve business challenges through technology. We bring a unique combination of engineering and strategy to Make Data Work for organizations.
Our clients range from the travel and leisure industry to publishing, retail, and banking. The common thread between our clients is their commitment to making data work as seen through their investment in those efforts.
In our quest to solve data challenges for our clients, we work with large enterprise, cloud-based, and marketing technology suites. We have a deep understanding of these solutions to help our clients make the most of their investment efficiently to have a data-driven business.
Why Work at Softcrylic?
Softcrylic provides an engaging, team-focused, and rewarding work environment where people are excited about the work they do and passionate about delivering creative solutions to our clients.
Work Timing: 12:00PM to 9:00PM IST (Flexible).
Note: We are looking for candidates who can start Immediately to max one month notice period.
Key Responsibilities:
Installing and configuring client computer systems with and enrolling to Intune
Installing and administering Windows, Linux, and Apple Operating System
Ensuring endpoints are compliant with Intune, Sophos, and Sapience policies
Assisting O365 tools and products not limited to User management, etc
Providing technical support on-site or via remote-access systems
Responding to users IT support requests, tracking and managing tickets, and making sure to resolve within SLA
Repairing hardware malfunctions, software issues/Installation, and networking problems
Executing automated security scan for endpoint and fixing any identified vulnerabilities before deploying to production
Hands-on experience in Asset Management and procurement process
Qualifications:
Bachelor’s degree in Computer Science
Proven work experience as a technical support engineer
Holds valid for certifications in Hardware and Networking and MCSE and/or CCNA
Experience with scripting languages such as Power shell is an advantage
Knowledge of computer hardware and networking systems
Good time management skills
Good interpersonal skills
Ability to troubleshoot complex hardware and software issues
Excellent written and verbal communication skills
Ability to think critically
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