SoftwareGen Technologies, Magarpatta City Looking for Customer Relationship Management for an IT company at Pune, Maharashtra Full Time

Roles and responsibilities for IT CRM Profile below:

1. Planning CRM strategies designed to attract and retain customers while expanding the brand’s reach and boosting consumer loyalty.

2. Creating emails and other content as part of a wider marketing campaign.

3. Answering customer queries and dealing with complaints.

4. Building and maintaining profitable relationships with key customers.

5. Overseeing the relationship with customers handled by your team.

6. Resolving customer complaints quickly and efficiently.

7. Keeping customers updated on the latest products in order to increase sales.

8. Meeting with managers in the organization to plan strategically.

9. Understanding key customer individual needs and addressing these.

10. Knowing your competition and strategizing accordingly.

11. Maintain a positive attitude focused on customer satisfaction.

Skills: Strong Communication Skill, Negotiation, Self-motivated and driven by targets, IT skills, Commercial awareness.

Qualification: Any Graduate / postgraduate

Experience: 0-6 years

Address – SoftwareGen Technologies,

5050, 5th Floor, Marvel Fuego,

Above Maruti Nexa Showroom to Season Mall,

Hadapsar, Pune – 411028.

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹10,000.00 – ₹25,000.00 per month

Schedule:

Ability to commute/relocate:

• Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)
• Marathi (Preferred)

Speak with the employer
+91 7028869899