spiderfocus solutions Looking for Desktop Support Engineer L1- Field at Bengaluru, Karnataka Full Time

JOB TITLE: Desktop Support Engineer – Field support

Job Location: Koramangala. Bangalore

Experience: 1 to 3 years

Note – Looking Only Male Candidates.

Should have Bike

Responsibilities

• Address user tickets regarding hardware, software and networking
• Walk customers through installing applications and computer peripherals
• Ask targeted questions to diagnose problems
• Guide users with simple, step-by-step instructions
• Conduct remote troubleshooting
• Test alternative pathways until you resolve an issue
• Customize desktop applications to meet user needs
• Record technical issues and solutions in logs
• Direct unresolved issues to the next level of support personnel
• Follow up with clients to ensure their systems are functional

Job Types: Full-time, Regular / Permanent

Salary: ₹20,000.00 – ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Shift:

Ability to commute/relocate:

• Bangalore City, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Education:

Experience:

• Desktop Support Engineer: 2 years (Preferred)
• Desktop engineer: 3 years (Preferred)

Speak with the employer
+91 7892020823