Spocto, a CredAvenue Company, is a big data analytics company on a mission to revolutionize the digital debt collections industry. Spocto is a fintech company that uses Artificial Intelligence (AI) & Machine Learning (ML) to enhance customer reach, engagement, and interaction; spocto is a pioneer in disrupting the debt collections industry with intelligence. We are associated with TOP 5 banks in UAE and have global presence.
With a purposeful approach towards digitizing rural India through banks & NBFCs, our solutions are already test marketing various products to revolutionize eCollections. Our BOT driven product Kisan Pay has successfully engaged with over 4 Lakh farmer brothers to educate and support on timely payments.
Our spirit of innovation & passion to help organizations create greater business impact is reflected through our domain expertise, success rate, client confidence and newer age solution driven approach towards the business.
With proprietary algorithms we strive to bring dignity into the debt collections process, ensuring better customer experience and resulting in improved customer relation and retention. Associated with 30+ Banks-NBFCs & processed over 450Mn Transactions. Our Contactless engagement with the B2B clients has strengthened our relationship with the Top performing banks & NBFCs in India.
As we continue to grow and disrupt the market through our innovative solutions, we are now part CredAvenue- India’s first and largest institutional debt platform that provides full-stack debt infrastructure across discovery, execution and fulfillment. In March 2022 CredAvenue became India’s fastest fintech and most impactful startup to join the unicorn club with a Series B fundraising round of $137 million. CredAvenue, is backed by marquee investors like Insight Partners, B Capital Group, Dragoneer, Sequoia Capital, Light Speed and Light Rock, and are the only-of-its-kind debt platform globally, revolutionizing the segment.
We are constantly growing with individuals today, who are changing the way people perceive the collection world. We are a fun bunch who are highly motivated and driven to create a purposeful impact. Come, join the club to be a part of our epic growth story.
Job Description
Managing day-to-day IT operations, including but not limited to monitoring system performance, configuration, maintenance, and repair
Ensuring that records of system downtime and equipment inventory are properly maintained
Developing a new system and applying implementation plans, custom scripts, and testing procedures to ensure operational reliability
Troubleshooting as required, which further leads to problem-solving efforts often involving outside vendors and other support personnel and organizations
Following the guidelines and methods for installation and management of the host computer operating systems, disk arrays, fiber channel switches, tape libraries, and other components
Administering and supporting core Microsoft, Cisco, Citrix, and VMware technologies
Assisting with hardware, firewall, telecom, and software vendor evaluation, recommendation, and negotiations
Mentoring and training team members on existing and new technologies
Ensuring high availability and acceptable levels of performance of mission-critical host computer resources
Developing procedures to maintain security and protect systems from unauthorized use, acts of nature, and user abuse
Developing procedures, programs, and documentation for backup and restoration of host operating systems and host-based applications
Handling the data center and computer host systems including hardware, software, and equipment such as air-conditioning system, uninterrupted power system (UPS), and fire protection system
Requirements
Experience of 10-12 years in infrastructure architecture, data centers, servers, and networks
Microsoft (MCSE, MCITP), Cisco (CCNA, CCNP), or equivalent certifications would be preferred
Managing large scale Server installations
A solid understanding of LAN/WAN networking
Group Policy design and configuration
Microsoft IIS & Google Suite administration and configuration
Strong knowledge of multiple technologies including but not limited to
Servers, Virtualization, VMWare, Hyper-Converged Infrastructure, SAN, TCPIP, Office365, UTM, Symantec, wireless LAN, Citrix, etc.
Benefits
Apart from the unique opportunity of transforming the debt market, our benefits include:
Ample opportunity for significant personal wealth creation by way of ESOPs
One can never stop learning so we have a dedicated budget of INR 75,000/year that you can use towards pursuing learning programs/certifications/attending conferences
Best in industry healthcare for you and your family: Life insurance (10X your Fixed annual CTC) and Critical Illness cover (7X your Fixed annual CTC)
Generous health insurance for you as well as your dependents, including parents or Parents in-laws up to INR 800,000 for self and dependents
Child care reimbursement of 15k per month per child for all working parents towards nanny/creche expenses.
Food is on the house. So that you can focus on what matters the most.
Best in class Maternity & paternity benefits.
Hybrid work modules to get quality work done by managing your own time.
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.
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