Sri Vishnu Tex Looking for Hardware Service Engineer (Desktop Support) at Erode, Tamil Nadu Full Time

We are in need of Hardware Service Engineer (Desktop Support) for our sector!!

Position: Hardware Service Engineer (Desktop Support)

Qualification: Any degree

Experience: 0-2 Years

Responsibilities:

• Address user tickets regarding hardware, software and networking
• Walk customers through installing applications and computer peripherals
• Ask targeted questions to diagnose problems
• Guide users with simple, step-by-step instructions
• Conduct remote troubleshooting
• Test alternative pathways until you resolve an issue
• Customize desktop applications to meet user needs
• Record technical issues and solutions in logs
• Direct unresolved issues to the next level of support personnel
• Follow up with clients to ensure their systems are functional
• Report customer feedback and potential product requests
• Help create technical documentation and manuals

Job Type: Full-time

Salary: ₹10,000.00 – ₹20,000.00 per month

Schedule:

Education:

Experience:

• total work: 3 years (Preferred)
• Desktop support: 1 year (Preferred)

Speak with the employer
+91 8870000207