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Software Developer
Sryas Looking for IT Manager at Chennai, Tamil Nadu Full Time
A day in the life of our IT Manager:
Managing technology infrastructure and assets at across locations and coordinate with team to maintain and support company’s technology hardware and software
Analyzing technical needs, requirements, and state of the server, storage and virtualization infrastructure design, integration, and operations
Managing emerging technologies in support of systems development efforts, and recommend technologies that will increase cost effectiveness and systems flexibility
Recommending, developing, implementing and maintaining new and existing technology infrastructures
Acquiring new software and hardware, negotiating service contracts and building relationships with vendors and service providers
Managing Information Technology engineers & operations staff
Leading efforts to research and pilot new technology to improve Infrastructure service
Developing processes to streamline and automate routine tasks
Delivering performance metrics on KPIs
Analyzing problems and communicating with end users and department managers to assess needs and determine optimum solutions to IT concerns
Documenting all communication and tasks performed including closing out help desk requests when completed
Managing capacity planning of all production hardware servers and storage, proactively submit recommendations or proposals in order to meet business demand
Researching and assessing any capital equipment needs
Communicating project plan to appropriate staff and department managers as well as outlining any end user process changes
Managing efforts to build and deliver servers, network and Storage infrastructure
Assigning projects among staff taking into consideration staff skill set and workload
Evaluating and monitoring workload of staff to ensure projects are on time; affecting change when necessary
Interacting with various internal and external groups to facilitate successful project completion
Implementing and managing the introduction of new technology and departmental tools Keeping department head advised of current issues
Prepare required compliance reports for the implemented policies
Handle queries of Internal / External ISMS audits
Answering questions regarding systems infrastructure design
Assisting in writing technical documentation and Work Instructions
Responding to help desk requests in a timely fashion, facilitating and coordination or emergency issues
Proactively cultivating and maintaining effective working relationship with all functional groups
Assisting in analyzing processes and process changes for greater efficiency Required Candidate profile
Managing technology infrastructure and assets at across locations and coordinate with team to maintain and support company’s technology hardware and software
Analyzing technical needs, requirements, and state of the server, storage and virtualization infrastructure design, integration, and operations
Managing emerging technologies in support of systems development efforts, and recommend technologies that will increase cost effectiveness and systems flexibility
Recommending, developing, implementing and maintaining new and existing technology infrastructures
Acquiring new software and hardware, negotiating service contracts and building relationships with vendors and service providers
Managing Information Technology engineers & operations staff
Leading efforts to research and pilot new technology to improve Infrastructure service
Developing processes to streamline and automate routine tasks
Delivering performance metrics on KPIs
Analyzing problems and communicating with end users and department managers to assess needs and determine optimum solutions to IT concerns
Documenting all communication and tasks performed including closing out help desk requests when completed
Managing capacity planning of all production hardware servers and storage, proactively submit recommendations or proposals in order to meet business demand
Researching and assessing any capital equipment needs
Communicating project plan to appropriate staff and department managers as well as outlining any end user process changes
Managing efforts to build and deliver servers, network and Storage infrastructure
Assigning projects among staff taking into consideration staff skill set and workload
Evaluating and monitoring workload of staff to ensure projects are on time; affecting change when necessary
Interacting with various internal and external groups to facilitate successful project completion
Implementing and managing the introduction of new technology and departmental tools Keeping department head advised of current issues
Prepare required compliance reports for the implemented policies
Handle queries of Internal / External ISMS audits
Answering questions regarding systems infrastructure design
Assisting in writing technical documentation and Work Instructions
Responding to help desk requests in a timely fashion, facilitating and coordination or emergency issues
Proactively cultivating and maintaining effective working relationship with all functional groups
Assisting in analyzing processes and process changes for greater efficiency Required Candidate profile
We want you to have:
B.Tech / BE with 10-13 years of experience managing IT infrastructure and support.( Preferably from Telecom Industry)
5+ years of experience in IT operations, management and best practices, significant experience with IT hardware, software (Windows, VMware, Active Directory)
Demonstrated capability to design and implement an IT environment based on a well-articulated roadmap and strategic vision
Solid background in network administration and architecture. Hands on experience on Network Data Center planning/design/ implement, site to site tunnel setup and troubleshooting, VPN issues
Working knowledge of Linux operating systems experience with supporting and troubleshooting stability and performance issues
Experience with Infrastructure-Based Processes: Monitoring, Capacity Planning, Facilities Management, Performance Tuning, Asset Management, Disaster Recovery, Data Center support
Knowledge of risk assessment tools, technologies and methods
Experience designing secure networks, systems and application architectures
Ability to communicate network security issues to peers and management
Experience with Servers, Infrastructure, Platform Sizing, Infrastructure Cost Reduction
Working knowledge on AD, Server and Database Infrastructure environment
Demonstrated problem-solving and decision-making capabilities to meet the organizations developing needs and growth
Ability to work in a fast-paced environment and meet tight periodic reporting deadlines
MCSE, CCNA Certification preferred
Standouts have these qualifications:
All Level support on Workstations, Server and Network
AD Management
O365 Management
TrendMicro Email Security Management and DLP
AV Management
Backup Management
Preventive Maintenance
Change Management
Incident Management
Asset Management
Jira, SharePoint and slack Management
Network Management
Server hardware Management
VOIP and Vonage Management
ISP Management
Client-Side coordination
Vendor Management
New Implementation
Security improvement in existing setup
VA Scan and Fix
Ticket Status
Internal and External Audit
File server management
Induction Program
Reports and Presentation
About Ducen
Ducen is a trusted technology solutions provider and systems integrator that empowers organizations through innovative data solutions and services. Headquartered in South Florida with offices and employees around the globe, we help organizations simplify data management, automate business processes, and deliver insights – all with the aim to scale business outcomes, profitable growth, and enhanced customer experiences. Through Analance, our AI-driven data analytics platform, we build and manage data-driven digital platforms including business intelligence and advanced analytics solutions enabled by machine learning. We also offer a comprehensive services portfolio covering data management, cybersecurity, and application development to help clients adapt to the evolving technological landscape.
Life at Ducen
At Ducen, you’ll work with business stakeholders, collaborative and diverse global team of enterprise and solution architects, talented engineers, designers, business analyst, data scientists, marketers, and thought leaders all committed to deliver exceptional business value. We are here to fuel your passion and empower you to step up and pave your path to success.
Why you’ll love working at Ducen
1. Our ROWE (Results-Oriented Work Environment) approach lets you work during your most productive hours so you can have a better work-life balance.
2. Work in a collaborative workspace that helps to bring out the best in you.
3. We promote a culture where you get recognized and rewarded for all amazing work you do.
4. We empower you to think creatively and celebrate innovative ideas.
5. We encourage continuous learning to ensure you stay ahead in your sphere of work.
6. We offer competitive pay and a comprehensive benefits package.
7. As a permanent employee, you’ll also have:
- 24 days paid holiday – this excludes our national holidays
- Private medical coverage for self, spouse, children, and parents/in-laws
- Life insurance and enhanced maternity/paternity benefit
8. We have an impressive employee referral scheme.
9. We recognize the benefit of having a diverse workforce. We value applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity conditions.
10. And yes, we have free lunch and snacks you can enjoy but here are 31 more reasons why you’ll love working at Ducen.
Apply now
Think you’d be perfect for this role? Send your application to [email protected]. Please include your resume, current and expected CTC, notice period, portfolio (if applicable), and cover letter.
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Job Features
Job Category IT / Software
Job Title IT Manager
Location Kandanchavadi, OMR, Chennai
Job Type Full Time
Positions Open 1
