Log In
Sign Up
Software Developer
SS Consultancy Pvt Ltd Looking for Helpdesk Lead/Helpdesk Support at Mumbai, Maharashtra Full Time
· Leading teams to provide technical assistance and support related tocomputer systems, hardware, or software.
· Technical helpdesk and call center experience.
· Disciplined, problem solving approach
towards customers and abilityto guide team members
· Responds to queries either phone or email or in person, run diagnostic programs, isolate problem, and determine and implementsolution. Write training manuals, train users, maintain reports, must have used incident tracking systems etc. Route problems to next level support. Good communication skills, documentation skills, ability to handle end users and unforeseen situations. Customer focus, technical
expertise and team leader.
Job Type: Full-time
Salary: ₹300,000.00 – ₹430,000.00 per year
Day range:
Shift:
Speak with the employer
+91 9545456993
