A network administrator with 3+ years of Zscaler Experience. Own issues from start to finish and escalate to Team lead as required.
Why this role is important to us
The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. This role is highly visible as it impacts a major aspect of the company, administration of internal and external connectivity for employees world-wide.
What you will be responsible for
As System Administrator you will
Advanced level administration skills for Zscaler ZPA and ZIA including:
Zscaler Architecture
App Connector installation
PAC file configuration and best practices
SSL Inspection troubleshooting
Advanced firewall configuration
GRE tunnel experience
Authentication SCIM and SAML
Troubleshoot tier 2 Zscaler issues as they arise
Work with our Zscaler TAM and support and take ownership of all escalated issues
Document internal Zscaler policies and procedures
Continuously improve the Zscaler end user experience
Creation of Key Performance Indicators for management insight into the environment
Understanding of Azure Active Directory authentication including SCIM and SAML
Network troubleshooting skills
What we value
Strong written and verbal communication skills.
Ability to manage multiple, simultaneous priorities.
Proven organizational skills with attention to detail.
Ability to achieve results without close supervision
Strong analytical and problem-solving skills.
Education & Preferred Qualifications
A BA/BS degree required in Computer Science, or Engineering.
A minimum of 2 years of progressively responsible experience
Self-motivated with the ability to operate independently and also has the strong desire to work as a member of a team.
Demonstrated practical, hands-on, “can-do” approach, and the ability to work efficiently and creatively
Preferred:
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Discover more at StateStreet.com/careers
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