State Street Looking for System Analyst – Scripting, SQL – Charles River Development at Hyderabad, Telangana Full Time

Job Description

Primary Purpose of Position:  Managing and supporting all aspects of production Charles River IMS systems for multiple clients as part of Charles River Saas Operations and SaaS strategy.

Essential Functions:  Working closely with clients, provide application administration and support for client production Charles River IMS solutions, including: o User administration/privileges o Configuration and testing of software changes and operational processes o Interface/integration configuration, testing, and support o Assistance resolving escalated problems o Migration of changes and problem resolutions to production environments o System availability o Performance troubleshooting o Charles River IMS and database software patches o Charles River IMS version upgrades o Business Continuity/Disaster Recovery assistance

• Working with CRD colleagues to smoothly transition new clients to production operation.  Working with vendors as partners to deliver a tightly integrated, seamless service to Charles River Clients.  Participation in the development and on-going refinement, enhancement and continuous process improvement for the services.  Participation in the investigation, implementation, and operation of 3rd party tools to enhance/improve, automate, and streamline the delivery of the services.

Non-Essential Functions:  Perform other duties as assigned.

Requirements and Qualifications:
 A BS degree in a technical discipline such as Computer Science, Engineering, Mathematics or a BA in Finance or Business with an IT concentration.

 A minimum of 5+years of progressively responsible experience.  Experience in managing and supporting mission critical production software applications is required.

 Experience with SQL, MS SQL Server preferred.

 Experience in DevOps (or related) technologies is preferred.

 Proven ability to work in a mission-critical operations and production support environment.

 Experience or familiarity with servers and networks is preferred.

 Proven ability to partner with various internal departments to deliver superior customer service.

 Break down moderately complex processes into simple and reliable components.

 Experience with automation using scripting languages such as Python/ Perl and PowerShell.

 Excellent customer service skills, technical troubleshooting skills, and interpersonal, verbal, and written communication skills.

 Database software or IT technical experience.

 Charles River IMS or securities trading software experience is preferred.

 A background in portfolio management and trading system applications is preferred.

 Any experience with the following is preferred: databases, server operating systems, servers, networks, job scheduling software, system monitoring software, clusters/high availability systems, Disaster Recovery/Business Continuity, FIX.

 Strong written and verbal communication skills.

 Ability to manage multiple, simultaneous priorities.

 Proven organizational skills with attention to detail.

 Ability to achieve results without close supervision.

 Self-motivated with the ability to operate independently and also has the strong desire to work as a member of a team.

 Demonstrated practical, hands-on, “can-do” approach, and the ability to work efficiently and creatively.

 Strong analytical and problem-solving skills.

 Flexibility with schedule and ability to work beyond regular business hours for period off hours support.

Physical Requirements:
 Involves work of a general office nature usually performed in a stationary position (E.G. sitting or standing) such as answering the phone, operation of a computer, and/or operation of a photocopier.

 Involves movement between departments to facilitate workflow.

Internal and External Contacts:  Interfaces regularly in both verbal and written form with all levels of professionals.

 Interfaces regularly with external customers and other parties.

Reporting Structure:
 Reports to Team Lead or Manager in SaaS Operations, who provides supervision, guidance and evaluates work performance on a periodic basis.