IT Process & Quality expert M/F
Regular/Temporary
Regular
Job description
Process & Methods Group is responsible for IT Process Framework, Quality and Robustness. It covers both the definition and formalization of the governance as well as the support of the execution in full DTIT organization. Process & Methods Group is spread over several sites.
Preferred location for this position are Crolles, Rousset, Catania or Greater Noida.
The main activities in the job are:
1- Participate in the evolution and continuous improvement of the DTIT Process framework (lead working groups or Lean initiatives to improve the IT process in the evolving ST context)
2- Lead or contribute to Operational task forces or workgroups related to process, quality and robustness, propose and define governance on various IT domains
3- Management of DTIT QMS and its continuous improvement (support to Process Review and preparation of DTIT Management Review)
4- Contribute to Measurement framework trough Top Page and indicators definition and follow-up to give clear visibility to the management of DTIT performance and ensure preventive and corrective actions are taken to reach the targets
5- Contribution in Internal audits of DTIT (IATF referential) as a participant or an auditor, follow-up of audit actions
6- Support / Coaching to DTIT on various subjects: Robustness, Change Management, Release to production, Software Development, Service Management etc. as referent of the processes.
7- Contribution to IT projects as team-member or work package leader for process or robustness related activities
8- Participate to governance of Service Catalogue and Helix (ISTM tool)
Profile
Qualification : BTech/MCA (70% & above)
Experience : 8-10 Years
It’s key to have a solid background of operations, methodologies and practice in leading transversal activities:
Position location
Job location
Asia-Pacific, India, Greater Noida
Candidate criteria
Education level required
5 – Master degree
Experience level required
6-10 years
Languages
English (3- Advanced)
Requester
Desired start date
01/11/2022
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