Hi,
We are having an opening for Manager- IT Service Delivery Lead at our Mumbai location.
Position: Manager- IT Service Delivery Lead
Location: Mumbai
Company: Sun Pharmaceutical Industries Ltd.
Job Summary :
The IT Service Delivery Lead plays a crucial role in ensuring the effective and efficient delivery of IT services within the organization. This position involves overseeing IT service operations, governance, SLA (Service Level Agreement) management, and overall IT service quality. The individual in this role will collaborate with various teams to drive continuous improvement and ensure that IT services align with organizational objectives.
Key Responsibilities:
Service Delivery Management:
Governance and Compliance:
SLA Management:
IT Operations:
Educational Qualification :
Bachelor’s degree in Information Technology, Computer Science, or a related field.
Specific Certification :
ITIL V3
Experience :
8-10 years
Skill (Functional & Behavioural):
& SPECIFICATION Experience in at least 6 SAP Business One implementations in the supply chain industry is an added advantage....
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