Role – Jr. Technical Support Engineer
Location – Kandivali (W)
Qualification : Bsc.IT/ Msc.IT/ Diploma in computer
1. Respond to customer queries in a timely and accurate way, via phone, email or chat
2. Identify customer needs and help customers use specific features
3. Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
4. Update our internal databases with information about technical issues and useful discussions with customers
5. Monitor customer complaints and reach out to provide assistance
6. Share feature requests and effective workarounds with team members
7. Inform customers about new features and functionalities
8. Follow up with customers to ensure their technical issues are resolved
9. Gather customer feedback and share with our Product, Sales and Marketing teams
Job Type: Full-time
Salary: Up to ₹15,000.00 per month
Schedule:
Ability to commute/relocate:
Education:
Experience:
Speak with the employer
+91 7738321117
Job Description Job Title – IT Infrastructure Specialist Place of work Business Unit – Corporate Function Function – Information Technology...
Apply For This JobIndustry: Education Functional Area : Information Technology Job Title / Designation: Faculty – BCA Job Description:Training undergraduate science students to...
Apply For This JobJob Title: Senior RecruiterDomain: US IT RecruiterLocation: GurgaonFull Time/ Night Shifts onlyIncentive structure: #Best in the industry We are actively...
Apply For This JobPerform troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network Inspect LAN infrastructure and fix...
Apply For This JobSourcing the Potential candidates using various Job portals (Naukri / LinkedIn / Times Job), Existing Database, Professional sites, Head hunting,...
Apply For This JobInstall and configure computer network equipment. Maintain network connectivity of all computer workstations. Provide network support to users. Maintain servers...
Apply For This Job