Log In
Sign Up
Software Developer
Sunquest International India Looking for Cloud System Admin at Kolkata, West Bengal Full Time
ESSENTIAL FUNCTIONS:
Provide administration of cloud hosted Sunquest solutions including but not limited to:
User administration and security.
Routine maintenance (involves periodic off hours/weekend work)
Scheduled backups and restorations; reviews back up logs.
Monitoring of production, and non-production client environments
Liaising with an external Managed Services Provider on support cases to ensure timely resolution of client issues.
Supervise routine patching exercises coordinating NOC team resources and communications to the client, support and IT leadership teams
Attend Infrastructure Architecture project meetings to provide input on NOC team requirements and expectations for new hosted solutions
Serve as Tier 2 support to client support on issues raised by Sunquest clients using hosted environments
Support internal IT and development teams use of cloud services
Drive development and adoption of automation to monitor and orchestrate client environments
Drive the development and implementation of automated remediation for common issues
Develop and maintain NOC team training materials
Provide training to other NOC team members and provide supervision of the team during management absence
All other duties and responsibilities as assigned.
Provide administration of cloud hosted Sunquest solutions including but not limited to:
User administration and security.
Routine maintenance (involves periodic off hours/weekend work)
Scheduled backups and restorations; reviews back up logs.
Monitoring of production, and non-production client environments
Liaising with an external Managed Services Provider on support cases to ensure timely resolution of client issues.
Supervise routine patching exercises coordinating NOC team resources and communications to the client, support and IT leadership teams
Attend Infrastructure Architecture project meetings to provide input on NOC team requirements and expectations for new hosted solutions
Serve as Tier 2 support to client support on issues raised by Sunquest clients using hosted environments
Support internal IT and development teams use of cloud services
Drive development and adoption of automation to monitor and orchestrate client environments
Drive the development and implementation of automated remediation for common issues
Develop and maintain NOC team training materials
Provide training to other NOC team members and provide supervision of the team during management absence
All other duties and responsibilities as assigned.
SKILLS NEEDED TO BE SUCCESSFUL:
4 years of experience with Amazon Web Services (AWS) products including VPCs, EC2, EBS, RDS, AIM, Systems Manager, Managed Directory, CloudWatch, CloudTrail and CloudFormation or other virtualization technologies
Experience with Google Cloud Platform preferred but not essential.
3 years of experience in supporting and maintaining Windows and Linux Operating Systems.
Proven experience in the support and administration of complex IT projects.
Drive to review and improve processes, work instructions and training through innovation and automation.
Experience with scripting tools such as Packer preferred but not essential.
Experience with Citrix Virtual Apps and Desktops (formerly XenApp/XenDesktop) preferred but not essential.
Ability to remain calm and focused during support incidents.
Ability to work as an individual as well as part of a global team.
Excellent interpersonal skills.
Excellent verbal and written communication skills.
Experience with supervising and supporting a team.
Required Experience & Education
Bachelor’s degree in Information Science, Computer Science, Software, Engineering, Business or other relevant combination of training and education.
Requires a minimum of three years of related experience.
Preferred Experience & Education
AWS Cloud Practitioner, AWS Solutions Architect (Associate) or AWS SysOps Administrator (Associate)
Experience
Required
4 – 7 years: 4-7 Years
Education
Required
Bachelors or better
