Technical Support Administrator
SUMMARY
SupportHub360 is looking for an experienced Technical Support Officer to join our team.
RESPONSIBILITIES & DUTIES
Support the day-to-day operations of the company through
PERSONAL ATTRIBUTES
Punctual
Self-motivated
Willing to learn and takes an interest in ongoing self-development
Strong decision maker & problem solver
Leadership
Team player
SKILLS & QUALIFICATIONS
Office 365 Applications
Microsoft 365 System Administration
Azure Active Directory System Administration
Syncro RMM / PSA
Experience in managing cloud-based systems and virtual desktop environments across multiple end clients
VOIP/Cloud PBX service management
Excellent communicator (verbal & written English)
Tertiary qualification in a technical subject
Experience in working with cloud-based systems and virtual desktop environments
Notes
This is a customer-facing role and excellent communication skills are essential Previous experience in an MSP/IT client support role will be highly regarded Ongoing training will be provided and there is an opportunity for this position to develop into a supervisory role over time as the team grows
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