Sureworks Infotech Pvt Ltd Looking for L1 Enterprise Technical Support Engineer at Noida, Uttar Pradesh Full Time

Designation: L1 Enterprise Technical Support Engineer

Location: Noida, UP

Experience: 2 – 4 Years

Qualification: Any Degree/Diploma

Roles & Responsibilities:

• Monitoring and maintaining networks and servers.
• Upgrading, installing and configuring new hardware and software to meet company objectives.
• Implementing security protocols and procedures to prevent potential threats.
• Creating user accounts and performing access control.
• Performing diagnostic tests and debugging procedures to optimize computer systems.
• Documenting processes, as well as backing up and archiving data.
• Developing data retrieval and recovery procedures.
• Designing and implementing efficient end-user feedback and error reporting systems.
• Supervising and mentoring IT department employees, as well as providing IT support.
• Keeping up to date with advancements and best practices in IT administration.
• Extensive experience with IT systems, networks, and related technologies.
• Solid knowledge of best practices in IT administration and system security.
• Exceptional leadership, organizational, and time management skills.
• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication skills.

Job Type: Full-time

Salary: ₹15,000.00 – ₹21,000.00 per month

Schedule:

Education:

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)

Speak with the employer
+91 9353409796