Synchrony Financial Hiring For VP, Information Security Metrics (L12) at Harsewakpur No.2 Full Time

Role Title: VP, Information Security Metrics (L12)

Company Overview:

COMPANY OVERVIEW: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #5 among India’s Best Companies to Work for 2023, #21 under LinkedIn Top Companies in India list, and received Top 25 BFSI recognition from Great Place To Work India. We have been ranked Top 5 among India’s Best Workplaces in Diversity, Equity, and Inclusion, and Top 10 among India’s Best Workplaces for Women in 2022.

• We offer 100% Work from Home flexibility for all our Functional employees and provide some of the best-in-class Employee Benefits and Programs catering to work-life balance and overall well-being. In addition to this, we also have Regional Engagement Hubs across India and a co-working space in Bangalore.

Organizational Overview::

Synchrony’s Information Security Metrics program mission is to Enable leadership and operational teams better visibility into the health and risk of our Information Security program, thus driving enhanced decision making and early warning. Also, Drive insights and actions by strengthening the Information Security Metrics and Reporting capabilities

Role Summary/Purpose:

Information Security – Metrics Program Leader will lead the Infosec Metrics function to implement Information Security Metrics Program. Infosec Metrics Program would enable Operational teams, leadership and Board better visibility of Information Security measurements and risks thus driving better decision making and early warning.

This role will lead and oversee the metrics team. The core responsibilities of the role include management and mentoring of the Information Security metrics team members. Role will be responsible for developing, implementing, and managing comprehensive metrics programs to assess the effectiveness of Information security. Also will work closely with cross-functional teams to define key performance indicators (KPIs), KRIs, design data collection processes, and analyze metrics to provide insights into the organization’s security posture and will provide strategic direction, leadership, and guidance to ensure that our security metrics align with business objectives and regulatory requirements.

Key Responsibilities:

• Lead the metrics team globally

• Develop and implement Strategy for the metrics function, in alignment with business objectives and industry best practices

• Analyze security metrics to identify trends, patterns, and areas for improvement, and provide actionable insights to senior management and the Board

• Support the IS functions to drive operational process excellence by improving metrics. Also, to ensure Cybersecurity posture is accurately measured and reported to Senior leadership on a periodic basis.

• Work with process owners, key stakeholders, and other team members to ensure metrics and their associated process improvement plans are identified, measured consistently, and reported accurately

• Proactively provide Realtime Automated dashboard

• Proactively identify automation opportunities to simplify the metrics reporting process

• Perform BAU metrics reporting and data analysis functions as per the standard processes

• Identify and prioritize operational process excellence plans and collaborate with other teams for successful execution in a timely manner to ensure service delivery is optimal

• Ability to perform data structuring, analyzing and visualizing data to report on all reasonable metrics, which helps improve the functioning of IS organization and its associated internal functions by collaborating with IS and IT functions.

• Collaborate with Key IS stakeholders to perform metrics assessments and recommend improvements

• Collaborate with stakeholders to identify key security metrics aligned with business objectives and regulatory requirements

• Create executive-level reports and presentations to communicate security metrics, trends, and recommendations to senior management

• Lead efforts to automate and streamline metrics collection, analysis, and reporting processes

• Stay informed about emerging trends, technologies, and regulatory requirements related to information security metrics and provide strategic guidance to the organization

Required Skills/Knowledge:

• Bachelor’s degree in Computer Science, Information Technology, or related field with 10+ years of equivalent experience, or in lieu of degree 12+ years of equivalent experience

• Minimum of 8 years of experience in Information security, with at least 2 years in a leadership role

• Experience with business intelligence and reporting tools like QlikView, Tableau, Power BI.

• Experience with Microsoft O356 tools i.e. SharePoint, Nintex, Power Apps, Power Automate to drive automation

• Knowledge of metrics process improvement

• Ability to identify and recommend key KPI, KRI by working with Metrics owners and drive implementation

• Ability to develop business/technical documentation associated with IS organization. Using various data analysis, quality and project management methodologies and models.

• Sound communication skills: Able to clearly present information through the spoken or written work reads and interprets complex information conveys information effectively listens well.

• Able to communicate complex business and technical concepts to stakeholders in an easy-to-understand manner

• Sound business and technological skills: Able to quickly learn and understand technical aspects of the position embraces technology appreciates and understands a moderate level of complexity, technology, and innovation.

• Ability to interpret and apply laws, regulations, policies, and guidance relevant to organization cyber objectives

Desired Skills/Knowledge:

• Significant experience in financial services metrics function preferred

• Industry certifications such as CISSP, CISM are highly desirable.

Eligibility Criteria:

Bachelor’s degree in Computer Science, Information Technology, or related field with 10+ years of equivalent experience, or in lieu of degree 12+ years of equivalent experience

Work Timings: 3pm to 12am IST

(This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs)

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying

• Inform your manager and HRM before applying for any role on Workday

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (First Formal/Final Formal, PIP)

• L10+ Employees who have completed 18 months in the organization and 12 months in their current role and level are only eligible.

• L10+ employees can apply.

Information Technology