Synchrony Financial Looking for Sr. Analyst – IT Security Administration (L 08) at Hyderabad, Telangana Full Time

Job Description:
Role Summary/Purpose:
The IT Security Administrator Lead (Sr. Analyst – IT Security Administration) will be responsible for day to day activities surrounding general user id administration and access controls/resource authorization requests across multiple environments/systems. The successful candidate will also have an opportunity to further advance and broaden their skill sets/Information Security & Technology acumen by being a part of a diversified IAM team and working with highly skilled professionals

This position is remote, where you have the option to work from home. On occasion we may request for you to commute to our nearest office for in person engagement activities such as team meetings, training and culture events. To ensure the safety of our colleagues and communities, we require employees who come together in-person to be fully vaccinated. We’re proud to offer you choice and flexibility.

Essential Responsibilities:
Responsible for Day to day administration of all request types

Ensure/Monitor team to Execute Leave of Absence (LOA) and Return to Work (RTW) requests.

Ensure execution of daily, weekly checks to ensure access is terminated for exit workers.

Liaise with Help Desk team members and assist as and when required and develop a customer centric model for increased end user satisfaction.

Reviewing/Track current issues for Security Administration team with sail point tool and coordination with sail point development team to fix the issues.

Track Progress and resolution with rcca ( ask 5 Y’s )and action items/owners and remediations for permanent resolution and close loop with the customer.

Assist and support periodic internal and external IT audit and SOX audits

First line of contact for any escalations/concerns from business

Responsible for notifying management of any concerns raised by requestor and/or anticipating escalation.

Track Escalations and report out trends and drive remediations.

Ensuring team adherence to all Security Administration Standard Operating Procedures. Notify management when discrepancies are found in SOPs and fix it to ensure they are updated accordingly. Ensures Standard Operating Procedures are up to date.

Responsible/Participate in projects and initiatives in support of regulatory, audit and IAM directives when called upon.

Partner with the Identity Access Management teams to identify and address any IAM specific implications or issues relating to RP’s and SAP’s.

SME during various IT and business initiated projects requiring RP/SAP work

Responsible for documenting process/technical difficulties being experienced and timely reporting them to management

Collate statistical data as requested in support of metrics/measurements and publish them on periodical basis and publish them.

Reporting /Adherence to Operational Metrics/SLA

Identity/Drive Automation Initiative/Efforts to enhance productivity

Work Closely with Training/Internal Audit team to drive efficiency

Qualifications/Requirements:
Bachelor’s degree with minimum of 3-5 years of Information Technology experience or in lieu of a degree with minimum of 5-7 years of Information Technology experience

Strong Communication and written skills and ability to understand/gather inputs/feedbacks and convert them into requirements.

Strong knowledge on Agile frameworks (Scrum/Kanban) would be an added advantage

Strong Understanding of Identity and Access Management Domain.

Customer focused, Process Oriented and enhancing customer experience.

Must have proven strong analytical and problem solving skills

Strong interpersonal skills

Ability to handle multiple priorities

Experience with working with remote teams

For Internal Applicants: Understand the criteria or mandatory skills required for the role, before applying.

Inform your Manager or HRM before applying for any role on Workday.

Ensure that your Professional Profile is updated (fields such as Education, Prior experience, Other skills) and it is mandatory to upload your updated resume (Word or PDF format)

Must not be any corrective action plan (First Formal/Final Formal, PIP)

Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.

Existing Level 5, 6 & 7 are eligible to apply, will be considered for Level 8 if selected

Desired Characteristics:
Minimum of 3 year of Security Administration or equivalent IAM experience

Working knowledge of Sailpoint IIQ, ACF2 Mainframe, AS400, UNIX and Active Directory, RSA VPN/Remote Access

Excellent analytical skills; highly motivated and demonstrate high level of energy and requiring minimal supervision

Basic Knowledge on Active Directory ,UNIX ,Okta, Sailpoint IIQ platforms and identity and access management tools would be a added advantage.

Familiarity with identity management provisioning and role based access control framework.

Excellent interpersonal skills with ability to influence clients, team members, management and external groups

Ability to integrate into a large team, support team goals, above average team player, and take direction from technical lead and other leadership.

Grade/Level: 08

Job Family Group:
Information Technology