Syncron Looking for IT Senior Engineer – Platform Operations (Atlassian) at Bengaluru, Karnataka Full Time

We are looking for a skilled IT engineer to join our Employee Productivity team to become Atlassian service owner (Jira, Confluence, Service Management)

Who you are and what you’ll do?

In our IT environment you will bring in your expertise, to administer and enhance our platforms and services. You like to build and create. You are great when it comes to operating, monitoring and steering. Building and shaping, scripting and tweaking, supporting and fixing is yours. You are not pleased with maintaining things as they are – you are striving to make things better, every day, step by step, for your customers, for Syncron, for the team and for yourself.

Needs to have:
To be successful in this role, a deep understanding of technology is a key, but living and breathing availability & communication is at the essence of this work

Strong skills with Atlassian Jira & Confluence Cloud and Server

Experience in acting as service owner, managing one or more services throughout their entire lifecycle.

Familiar with ticketing practices, incident and problem management processes

Well-developed operational and analytical skills, good communication skills

You can deal with people properly, honestly and respectful, but you don’t hesitate to speak your mind, and to stand your ground

Should have:
Good Understanding of Atlassian products (Jira/Confluence)

Experience with operations in Amazon Web Services (AWS)

Enjoy a dynamic, international, changing and inspiring work atmosphere

Able to bring new ideas and also drive these into production systems

Documentation Skills and Training of others

Understanding networking/Infrastructure in cloud and on-prem

MDM tools like Intune/JAMF

Nice to have

Good Security understanding

Skills in supporting Open-source / Other 3rd Party Software

Familiar with monitoring tools (AWS CloudWatch)

Azure Cloud

Some experience with Linux OS’s

What we offer:
Be yourself in an informal, low-ego and open working environment where you can truly make a difference and enjoy working with positive, passionate and collaborative people

Scandinavian style and company culture with work-life balance and true care for your wellbeing

An environment that supports learning and is committed to your professional and personal development

English speaking international working environment

Fringe benefits (private medical insurance, Multisport, life insurance)

Internal training sessions, conference and training budget in every team, free English & Swedish classes

Flexible working hours

Work from our Bangalore office that is centrally located or home office option

Remote recruitment process

Company Overview

Syncron is the largest privately-owned global leader in intelligent SaaS solutions dedicated to End-to-End Continuous Service Lifecycle Management, and we are on a high-growth trajectory. Our solutions help leading manufacturers and distributors to capitalize on the world’s new service economy. We improve aftermarket business profitability, optimize working capital, increase customer loyalty, and enable our customer’s ability to transition successfully to future service-driven business models. Syncron’s offerings encompass leadership solutions such as: service parts inventory, price, equipment uptime, warranty, service contract, and field service management.